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Open nowFirst seen 3 days ago

Customer Service Advisor

F&G206 open roles

Where
Cairo, Egypt
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Your applicationOpen nowCustomer Service AdvisorF&G · Cairo, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on F&G's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Role Description

This is a full-time on-site Customer Care Advisor role in New Cairo. The Customer Care Advisor will handle customer inquiries, ensure customer satisfaction, and provide exceptional support through effective communication across various platforms. The role involves resolving concerns, maintaining a professional and friendly demeanor, and contributing to improving customer care processes to enhance the overall client experience.

Qualifications

  • Strong skills in Customer-focused Service and ensuring Customer Satisfaction
  • Proficiency in Customer Support and providing effective Customer Service solutions
  • Excellent telephone manner and communication skills
  • Patience, empathy, and active listening skills when dealing with customer queries
  • Ability to work in a fast-paced, team-oriented environment
  • Familiarity with CRM tools and customer service software is a plus
  • Previous experience in a BPO or customer service role is preferred but not mandatory
  • High school diploma or equivalent; a bachelor's degree is an advantage

What We're looking for:

  • Graduates and experienced candidates (Fresh graduates are welcome to apply)
  • At least 6 months of experience in the Customer Service or Telesales field
  • Strong English communication skills (written & spoken)
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against F&G's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on F&G's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    F&G's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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Before you press

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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