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Open nowFirst seen 3 days ago

Customer Service Specialist

F&G206 open roles

Where
Cairo, Egypt
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Your applicationOpen nowCustomer Service SpecialistF&G · Cairo, Egypt

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on F&G's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Title: Customer Service Specialist

Key Responsibilities:

  • Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.
  • Assist customers with order placement and follow up on production and delivery schedules.
  • Greet clients and visitors professionally, maintaining a positive and welcoming company image.
  • Maintain and update the client database, ensuring accurate hard copy and electronic records.
  • Build and maintain sustainable relationships with clients through clear, effective, and professional communication.
  • Provide detailed product information and resolve customer inquiries efficiently and promptly.
  • Handle customer complaints, coordinate with internal teams, and ensure timely and satisfactory resolutions.
  • Follow up on deliveries, payments, dispatches, QR codes, artwork approvals, and proforma invoices.
  • Ensure compliance with QHSE, Food Safety (FS), and GMP standards at all times.

Job Requirements:

  • Bachelors degree in Business Administration or a relevant field.
  • 6 months of proven experience in a customer service or related role.
  • Excellent command of the English language, both written and spoken.
  • Strong communication and interpersonal skills with a customer-focused mindset.
  • Proficiency in MS Office applications.
  • Ability to multitask, prioritize responsibilities, and work efficiently under pressure.
  • Strong problem-solving skills and attention to detail.

Job Conditions:

  • Full-Time Position
  • Sunday to Thursday
  • From 7:30AM - 3:30PM
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  1. A CV for this posting

    Written against F&G's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on F&G's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    F&G's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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