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Open nowPosted 198 days ago

Operations Manager

FACE FOUNDRIÉ®️170 open roles

Where
Rogers, AR, US
Work mode
On site
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Your applicationOpen nowOperations ManagerFACE FOUNDRIÉ®️ · Rogers, AR, US
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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. FACE FOUNDRIÉ®️ postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 198 days ago

FACE FOUNDRIÉ®️ median: 1 days open

The posting

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Operations:

  • Demonstrates high standards in customer service
  • Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue
  • Identifies opportunities for growth such as, staffing, scheduling and coaching
  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
  • Conduct regular performance reviews and provide constructive feedback to enhance team performance.
  • Create and maintain staff schedules to ensure adequate coverage during peak hours.
  • Responsible for store's inventory
  • Helps forecast sales, growth trajectories and expansion plans.

Financial Management

  • Collaborate with the store owner to develop and manage the salon budget.
  • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.
  • Implement strategies to achieve sales targets and profitability goals.

Client Services

  • Oversee the delivery of high-quality services and ensure client satisfaction.
  • Address client issues and concerns, providing resolutions in a timely and professional manner.
  • Maintain a positive and welcoming environment for clients and staff.

Training and Hiring:

  • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team
  • Responsible for identifying the professional development needed for each staff member
  • Ensures all technical service and product trainings are attended
  • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

Marketing:

  • Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones.
  • Coordinate and promote special events, promotions, and collaborations to increase store visibility.
  • Manage Social Media
  • Assist in requesting marketing materials from corporate via internal portal
  • Join regular calls with owner and corporate to ensure consistency across the system

Job Types: Full-time

Availability: Nights and Weekends are required

Experience: One year of Salon Manager experience is preferred

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