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Open nowPosted 11 hours ago

Sales & Customer Relationship Intern

FACLON LABS PRIVATE LIMITED20 open roles

Where
Mumbai
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Your applicationOpen nowSales & Customer Relationship InternFACLON LABS PRIVATE LIMITED · Mumbai
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. FACLON LABS PRIVATE LIMITED postings stay open a median of 3 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 11 hours ago

FACLON LABS PRIVATE LIMITED median: 3 days open

The posting

Experience: 0- 1 Year

Duration: 3–6 months

Job Type: Internship

About the Role

We are looking for a proactive, organized, and detail-oriented Sales & Customer Relationship Intern to support our sales and account management team. The role focuses on customer coordination, order tracking, renewal management, and Excel reporting to ensure timely follow-ups and smooth business operations.

Key Responsibilities

  • Customer Coordination: Follow up with customers regarding orders, pending requirements, delivery schedules, and business updates.
  • Order Management: Track purchase orders, order status, dispatches, and deliveries while maintaining accurate records.
  • Renewal Management: Monitor upcoming and pending customer renewals and initiate follow-ups well before expiry dates.
  • Renewal Tracking: Maintain an updated Excel tracker covering renewal dates, expiry dates, status, pending actions, and next follow-up dates.
  • Sales Reporting: Prepare and maintain Excel reports for customer accounts, orders, quotations, and renewals.
  • Internal Coordination: Collaborate with internal teams to resolve pending issues and ensure timely order processing and renewals.
  • Customer Relationship Management: Maintain accurate customer records and support initiatives to strengthen long-term customer relationships.
  • Deadline Management: Ensure regular follow-ups and timely completion of assigned tasks, particularly renewal activities.

Required Skills & Qualifications

  • Freshers and college students are welcome to apply.
  • Basic knowledge of Microsoft Excel, including data entry, formulas, and reporting.
  • Good verbal and written communication skills.
  • Strong coordination, organizational, and follow-up skills.
  • Attention to detail and the ability to manage multiple tasks and deadlines.
  • A proactive attitude with a willingness to learn and take ownership of responsibilities.

What You Will Learn

  • Customer relationship and account management.
  • Sales operations and order management.
  • Customer renewal planning and tracking.
  • Excel-based reporting and customer database management.
  • Professional communication and cross-functional coordination.

About Faclon Labs

Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT Bombay alumni. We help enterprises drive digital transformation and Industry 4.0 through innovative IoT and AI solutions. With a strong focus on deep technology and continuous innovation, we work with customers across India and international markets to make industrial infrastructure smarter and more efficient.

Why Join Us?

  • Gain hands-on experience in sales operations and customer success.
  • Work closely with cross-functional teams in a fast-paced startup environment.
  • Develop practical skills in customer management, reporting, and business coordination.
  • Learn how customer relationships and timely renewals contribute to business growth.

Ideal Candidate: Someone who is proactive, organized, comfortable communicating with customers, and takes ownership of follow-ups to ensure that no important renewal deadline is missed.

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