The posting
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
As an Engineering Manager, Client Services at Fanatics Betting & Gaming (FBG), you’ll lead engineers within the Sportsbook Client team—an innovative, culturally driven group powering the rapidly growing Fanatics Sportsbook app. The team owns the core customer experience, from showcasing markets, events, and player statistics to rendering highly dynamic, real-time data. Together, we build features that elevate performance, usability, and engagement, driving customer loyalty through an exceptional user experience. You are expected to partner with product and design leadership to shape strategy, optimize engineering processes, remove blockers, and foster a culture of accountability, continuous improvement, and technical excellence. You play a key role in growing engineering talent, driving delivery rigor, and ensuring your team consistently executes against business commitments.
We embrace principles of data-driven development, operational excellence, and continuous process optimization to deliver a stable, scalable platform. Central to our strategy is Kotlin, and Kotlin Multiplatform, which empowers us to deliver high-quality features quickly and consistently across multiple ecosystems. By focusing on object-oriented design, modern coding practices, open-source frameworks, and third-party platform integrations, we continuously innovate and deliver at speed in this exciting and fast-moving market.
Responsibilities
- Hire, retain, and develop strong engineers, providing regular actionable feedback, coaching, and clear career growth plans.
- Lead team execution and delivery planning, ensuring clear ownership, proactive risk management, and consistent velocity against business commitments.
- Partner closely with product, design, and technical leadership to prioritize work, align team roadmaps with business strategy, and balance feature delivery with technical debt.
- Establish team norms, rituals, and operational rhythms that support high performance, psychological safety, continuous learning, and effective cross-team collaboration.
- Guide architectural decisions and technical quality standards on the team, acting as a technical soundboard and player-coach without needing to be the primary author of design specs or code.
- Drive operational health, system reliability, and observability for team-owned services and client applications, including participating in incident escalation management and post-incident reviews.
- Optimize sprint planning, grooming, story pointing, and retrospectives to scale practices and improve delivery metrics across client engineering initiatives.
- Guide teams in operational best practices, actively raising the bar for observability, reliability, and system resilience. Design, stress-test, and refine systems for maintainability.
- Improve the team's processes and response rhythms for handling high-pressure situations, scope changes, or production incidents, fostering an environment of composure and continuous learning.
- Develop, test, document, and deploy high quality software into production.
- Develop a fundamental understanding of our industry, product, feature set and roadmap.
- Work closely with our product team, design, and other internal stakeholders to make technology decisions that grow and improve our products.
- Participate in an on-call rotation to address urgent issues outside business hours and contribute to app enhancements and operational efficiency (OE) by troubleshooting and resolving application-related problems.
- Escalate when tasks or projects hit roadblocks.
- Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities.
Experience and Skills
- 7+ years of software engineering experience with 2+ years of direct engineering management or technical leadership experience managing software engineers.
- Demonstrated experience hiring, mentoring, and growing engineering talent, building high-performing, inclusive teams.
- Strong technical foundation in mobile or client-service systems, with sufficient architectural depth to evaluate designs, guide trade-offs, and support engineering best practices.
- Proven track record of managing delivery plans, unblocking engineers, and driving operational rigor and quality in an Agile/Scrum environment.
- Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better.
- Able to effectively communicate complex technical subjects to a variety of audiences (engineers, technical leaders, marketing and operations teams, non-technical functional leaders).
- Familiar with Agile software product delivery and SCRUM methodology.
- Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly.
- Able to effectively work cross-functionally within an enterprise environment.
- A Bachelor’s degree, or professional certification, or a combination of education and experience
Preferred Qualifications
- Experience designing and building backend services using Spring Boot or similar Java frameworks
- Experience working in large-scale distributed systems and event-driven architectures
- Exposure to cloud infrastructure (e.g., AWS, GCP), CI/CD pipelines, and observability tools
- Familiarity with functional programming paradigms and actor-based concurrency frameworks like Apache Pekko (or Akka).
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/
Salary Range
$144,400—$237,500 USD
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