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Open nowPosted 5 days ago

Customer Service Medewerker

FARM FRITES

Where
Maaseik, Belgium
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Your applicationOpen nowCustomer Service MedewerkerFARM FRITES · Maaseik, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FARM FRITES's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 days ago

The posting

Werken bij Farm Frites biedt het beste van beide werelden - de kracht en het bereik van een wereldwijde speler gecombineerd met de voordelen van een familiebedrijf. Samen met 1.600 Farm Frites-collega's maak je klanten over de hele wereld blij met ons uitgebreide assortiment van meer dan 80 verschillende soorten frites, aardappelspecialiteiten en appetizers. Deze heerlijke producten worden geserveerd in meer dan 100 landen.

Groei jij mee met Farm Frites?

Ons Customer Service Team speelt een centrale rol binnen de organisatie. Dagelijks hebben ze contact met klanten, sales, supply chain, logistiek en andere interne afdelingen. Onze collega’s werken nauw samen om de allerbeste service te bieden. Ben jij klantgericht en werk je graag samen in een hecht team? Lees dan zeker verder.

We zijn op zoek naar twee tijdelijke collega’s die ons ondersteunen tijdens de afwezigheid van enkele teamleden. Je komt terecht in een ervaren team van 27 collega's waar samenwerking, klantgerichtheid en collegialiteit centraal staan.

Wat zijn jouw verantwoordelijkheden?

Als Customer Service Medewerker ben je het dagelijkse aanspreekpunt voor klanten. Je zorgt ervoor dat vragen, bestellingen en leveringen vlot opgevolgd worden en werkt daarbij nauw samen met collega's van sales, supply chain en andere interne afdelingen. Daarnaast word je ingeschakeld in ons nieuwe rebranding-project.

Je hebt onder meer de volgende verantwoordelijkheden:

  • Verwerken en opvolgen van klantbestellingen
  • Beantwoorden van vragen over producten en levertijden
  • Oplossen en opvolgen van klachten en vragen
  • Afstemmen met interne collega's en leveranciers om correcte informatie te verzamelen
  • Proactief communiceren met klanten wanneer leveringen wijzigen of vertraging oplopen.
  • Correct verwerken van gegevens in SAP, Salesforce en andere bedrijfssystemen.

Een goede Customer Service Medewerker herkent zich in de volgende zaken:

  • Spreekt vlot Nederlands en Engels, Frans is mooi meegenomen
  • Bij voorkeur ervaring binnen customer service, sales support of een gelijkaardige functie
  • Communiceert vlot en professioneel met klanten en collega’s
  • Een echte teamplayer die gemakkelijk afstemt met anderen
  • Discreet en authentieke houding

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against FARM FRITES's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FARM FRITES's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FARM FRITES's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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