The posting
Company Overview Farmers Business Network, Inc. (FBN®) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First® promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable® joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers.
Gradable is hiring Sustainability Program Leads to join our team to enable farmers participating in programs. The primary regenerative practices our programs promote include conservation tillage, cover cropping, and precision nitrogen application. Environmental outcomes our programs strive for include increased nitrogen efficiency, reduced carbon emissions, soil carbon sequestration, reduced soil runoff, and enhanced water quality. Our sustainability programs are successful when farmers can profitably integrate regenerative practices into their farm business.
The primary responsibility of this role is to support farmers in understanding requirements, executing contracts, submitting data, and meeting quality control and quality assurance standards. This individual will work remotely and be responsible for outbound contact and support of farmers over phone, text, and email. A successful candidate works efficiently with a high attention to detail. You have experience with row crop agronomics and enjoy talking to farmers about their practices and farm business. You are professional and will communicate clearly with technical service providers and grain merchants at our partner commercial agriculture companies. You are interested in ecosystem service markets and expanding the use of regenerative practices.
This is an opportunity to grow sustainability markets in agriculture from the ground up.
Responsibilities
Provide a great customer experience to farmers enrolled in a sustainability program. This includes farmer outreach via email, phone, and in-person meetings, working with farmers to gather required farm information, and helping farmers understand the impact of sustainable agriculture. Work with Gradable partners (usually commercial grain buyers) to manage farmers in a region and ensure that sustainability programs succeed in your territory. Help farmers learn about Gradable and how our platform can support their farm. Work with Gradable's product and data science team to help guide the development of new tools that make sustainable agriculture more accessible to farmers.
Minimum QualificationsBachelor's or advanced degree in agriculture, environmental science, agronomy, or related fields plus experience in customer success, customer experience, lead generation, or sales; OR 4 years of precision agriculture, sales, customer success, hands-on operational management, or consulting experience in lieu of a degree. Strong planning, prioritization, and organizational skills, in addition to being highly motivated with a strong work ethic. Ability to work effectively within a fast-paced, constantly improving, accountable team structure.
Preferred QualificationsBachelor's or advanced degree in agriculture, environmental science, agronomy, or related fields PLUS 3 years of precision agriculture, customer success, hands-on operational management, or consulting experience. Commanding domain experience and background in farming, production agriculture, sustainability, and retail or input sales. Multi-generational farm, farm hand, or farm-related background. Experience balancing execution, agility, and culture at a fast-growing business.
To understand the physical demands of this job, please click this link and refer to Template B.
The following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $50,000-$60,000. This salary range may vary based on geography and the higher cost of labor in some metropolitan areas.
Beyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation (dependent upon job level), incentive/bonus plans (dependent upon position), paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.
FBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.
