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Open nowPosted 9 days ago

Agent Support aux Opérations Associate

FedEx975 open roles

Where
FXE-EU/FRA/60AT8/60AT8/COMPIEGNE
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Your applicationOpen nowAgent Support aux Opérations AssociateFedEx · FXE-EU/FRA/60AT8/60AT8/COMPIEGNE

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FedEx's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. FedEx postings stay open a median of 8 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 9 days ago

FedEx median: 8 days open

The posting

Company:

FRJ FedEx Express FR

Address:

Rue Du Buisson Du Roi

Scheduled Weekly Hours:

25

Worker Type:

Regular

Posting Start Date

Posting Close Date:

15-oct.-2026

Job Family:

FXE-EU: Operations Support Agent (ID)

Position Summary:

Nous avons une excellente opportunité pour vous de rejoindre notre équipe d’Agents Support aux Opérations Associate.

Qui sommes-nous ?

FedEx est la plus grande entreprise de transport express au monde, reliant plus de 220 pays et territoires. Chaque jour, nous nous efforçons de livrer le colis le plus important de la journée de quelqu’un.

Notre équipe est composée de personnes passionnées qui savent que leur travail quotidien est essentiel pour offrir une expérience exceptionnelle à nos clients. Avec plus de 530 000 collaborateurs, nous sommes aussi diversifiés que le monde que nous desservons.

Nous aimons ce que nous faisons et nous le faisons bien. Notre portée est immense, tout comme nos ambitions. Rejoignez-nous et écrivons ensemble le prochain chapitre de notre histoire.

Ce que vous ferez :

  • Veiller à ce que les colis urgents de nos clients arrivent au bon endroit et à temps.
  • Répondre aux appels entrants des clients concernant les demandes d’enlèvement et les questions liées aux livraisons.
  • Contrôler et analyser les échecs de livraison ou d’enlèvement lorsque cela est nécessaire ; prioriser et reprogrammer les livraisons non effectuées pour le lendemain.
  • Saisir des données dans notre système interne de suivi des expéditions.
  • Assurer une communication claire et efficace ainsi qu’une collaboration étroite avec l’équipe, votre responsable et les autres sites opérationnels.
  • Respecter les processus, procédures, contrôles et exigences réglementaires de FedEx.

Ce que vous apportez :

  • De bonnes compétences en communication et un bon sens du relationnel.
  • La capacité à travailler dans un environnement dynamique avec des délais stricts.
  • La capacité à gérer efficacement votre temps tout en portant une grande attention aux détails.

Ce que nous proposons :

  • Un package de rémunération attractif.
  • Une formation de démarrage et des opportunités d’apprentissage en situation de travail.
  • De nombreuses ressources de formation pour développer davantage vos compétences et vos connaissances.
  • Un programme d’aide au financement des études (applicable aux postes FedEx avec un contrat permanent).
  • Un programme d’assistance aux employés pour vous et votre famille lors de situations de vie difficiles.
  • Des tarifs préférentiels pour les expéditions FedEx.
  • D’excellentes opportunités d’évolution de carrière.
  • FedEx figure parmi les entreprises les plus admirées et les marques les plus reconnues au monde année après année.

Apportez vos idées, votre personnalité et vos ambitions à notre communauté mondiale. Soyez fier de votre lieu de travail. Choisissez votre parcours professionnel : nous sommes prêts à investir dans votre développement.

Rejoignez FedEx.

Horaires du poste :15h30-20h30

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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    The review screen in CV Rocket: how each CV was read, round by round.

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