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Open nowFirst seen 4 days ago

Duty Manager

Filinvest Group482 open roles

Where
Cebu City, Cebu, Philippines
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Your applicationOpen nowDuty ManagerFilinvest Group · Cebu City, Cebu, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Filinvest Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Filinvest Group postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Filinvest Group median: 2 days open

The posting

The Duty Manager is a key member of the management team responsible for overseeing the daily operations of the resort, ensuring guest satisfaction, and maintaining high service standards. The ideal candidate will be proactive, possess strong leadership skills, and demonstrate the ability to manage and resolve issues efficiently.

Key Responsibilities

  • Operational Management: Oversee daily operations to ensure smooth functioning of all departments. Coordinate with various departments to ensure prompt and efficient service delivery. Monitor and maintain high standards of guest service, safety, and security.
  • Guest Relations: Address and resolve guest complaints and concerns promptly and effectively. Maintain a visible presence in the resort to interact with guests and staff. Ensure VIPs and returning guests receive personalized attention and service.
  • Staff Management: Supervise and support staff across different departments during shifts. Conduct briefings and debriefings with staff to communicate daily operations and expectations. Assist in training and developing team members to enhance their skills and performance.
  • Administrative Duties: Prepare and submit reports on operational performance and incidents. Ensure compliance with company policies, procedures, and standards. Assist in budget management and cost control initiatives.
  • Crisis Management: Act as the primary point of contact during emergencies or critical incidents. Implement and oversee emergency procedures and ensure staff are trained and prepared.

Qualifications

  • Bachelors degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 3-5 years of experience in a supervisory or managerial role in the hospitality industry.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Proficiency in hotel management software and Microsoft Office Suite.
  • Excellent problem-solving abilities and attention to detail.
  • Fluency in English; proficiency in additional languages is an advantage.
  • Amenable to work in Cebu City.
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  1. A CV for this posting

    Written against Filinvest Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Filinvest Group's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Filinvest Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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