Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 days ago

Technical Service Representative

finning66 open roles

Pay
$110,000 – $120,000 a year
Where
Elkford, BC, CA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnical Service Representativefinning · Elkford, BC, CA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on finning's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. finning postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 7 days ago

finning median: 13 days open

The posting

Company:

Finning Canada

Number of Openings:

2

Worker Type:

Permanent

Position Overview:

At Finning Canada, we are seeking two permanent, full-time Technical Service Representatives (TSRs) to support our customer in Elkford focusing on 797 F mining trucks. In this customer-focused role, you will build strong internal and external relationships while providing technical expertise to maximize equipment reliability, availability, and performance. You will serve as a trusted advisor, helping customers optimize the repair and maintenance of Caterpillar mining equipment in accordance with OEM standards and best practices.

Working closely with internal teams and various stakeholders, you will proactively identify equipment issues, recommend solutions, and support long-term maintenance planning to minimize downtime and improve operational efficiency. Direct engagement with our customers will be required to support technical discussions and repair planning.

You will be working on the customer site in Elkford on a 7x7 continuous shift schedule.

The expected salary range for this position is between $110k - $120k. Actual salary will be based on the successful candidate’s experience.

Job Description:

  • Develop and maintain strong stakeholder relationships through regular shop and job-face visits and ongoing communication.
  • Schedule stakeholder meetings, establish agendas, and provide accurate reporting of events and findings
  • Conduct technical audits and equipment assessments to identify performance, reliability, and maintenance opportunities.
  • Analyze equipment condition and provide stakeholders with technical recommendations, service options, and component replacement strategies.
  • Collaborate with Finning's Parts, Service, and Operations teams to ensure timely delivery of parts and support services.
  • Evaluate machine health and support stakeholders in achieving equipment repair goals and outcomes.
  • Provide timely technical analysis, troubleshooting assistance, and resolution of stakeholder concerns.
  • Escalate machine-down or repair critical situations to the appropriate internal stakeholders to ensure rapid response and resolution.
  • Recommend safety, maintenance, and operational improvements that enhance equipment performance and reliability.
  • Maintain detailed records of technical issues, solutions, and machine history to support continuous improvement.
  • Ensure approximately 80% of work time is spent directly supporting service operations and improvement project teams
  • Foster strong communication and collaboration across departments to deliver exceptional customer technical support.

Qualifications:

Technical Knowledge

  • Strong knowledge of Caterpillar equipment and mining applications.
  • Sound mechanical aptitude with the ability to diagnose equipment issues and recommend corrective actions.
  • Understanding of equipment maintenance, component life cycles, and reliability principles.

Experience

  • Journeyperson Heavy Equipment Technician (HET) designation preferred, or equivalent extensive mechanical experience.
  • Minimum 5 years of mining, heavy equipment, or related industry experience.
  • Previous experience in a customer-facing technical support, service, or maintenance role.

Skills & Competencies

  • Excellent verbal and written communication skills.
  • Strong organizational, planning, and time-management abilities.
  • Effective problem-solving and analytical skills.
  • Ability to build credibility and trust with customers and internal stakeholders.
  • Strong attention to detail and commitment to quality.
  • Ability to prioritize and perform effectively in a fast-paced environment.
  • Self-motivated with the ability to work independently and collaboratively.
  • Adaptable, flexible, and committed to continuous learning and professional growth.
  • Valid class 5 drivers license with a successful drivers abstract

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against finning's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on finning's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    finning's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.