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Open nowPosted 5 days ago

Call Center Service Consultant

First Hawaiian Bank124 open roles

Where
Honolulu, HI, United States
Work mode
On site
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Your applicationOpen nowCall Center Service ConsultantFirst Hawaiian Bank · Honolulu, HI, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on First Hawaiian Bank's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. First Hawaiian Bank postings stay open a median of 5 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 5 days ago

First Hawaiian Bank median: 5 days open

The posting

Job Description

Ever wanted to work for a bank but didn't know where to start? Do you have a strong passion to help customers through their financial journey? If this sounds like you, we may have the right role for you!

First Hawaiian Bank is currently seeking customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join our Call Center Team. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers’ inquiries. You’ll gain a foundational knowledge base to build a successful career in the banking industry.

Work Schedule: 7:00 am - 7:00 pm, 7 days a week (shifts vary)

Compensation:

Pay range is $20.00 - $22.00/hr., commensurate with experience.

Start date:

Approximately Mid-November 2026

Work Arrangement:

This role is an on-site work arrangement.

Location:

This position is located in the Kamehameha Industrial Center in Kalihi.

Responsibilities

As a Service Consultant, you are the first line of communication for our internal and external customers. You’ll also have the opportunity to work in a fast-paced environment alongside a team who is passionate about providing exceptional customer service. You’ll also have the opportunity to earn incentives based on your performance. Great opportunities for career growth!

Qualifications

The ideal candidate will have:

  • Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment.
  • High level of professionalism and customer-orientation, with strong verbal skills.
  • Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information.
  • 1-2 years customer service experience or comparable work experience in a retail, sales or financial environment
  • Experience in Call Center environment desirable.
  • Experience and comfort with computers and internet highly desirable.
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  1. A CV for this posting

    Written against First Hawaiian Bank's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on First Hawaiian Bank's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    First Hawaiian Bank's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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