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Open nowPosted 22 days ago

Profesional, Soporte técnico

First Quantum110 open roles

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Colon
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Your applicationOpen nowProfesional, Soporte técnicoFirst Quantum · Colon
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. First Quantum postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 22 days ago

First Quantum median: 13 days open

The posting

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Resumen del Cargo

El Técnico de Soporte de Escritorio es responsable de garantizar que todos los usuarios de la organización tengan acceso y soporte adecuado para los equipos de cómputo y dispositivos asociados, permitiéndoles desempeñar sus funciones de manera eficiente y productiva.

Responsabilidades Principales

  • Brindar asistencia a los usuarios en la resolución de problemas técnicos relacionados con computadores de escritorio y otros dispositivos asociados, como impresoras y escáneres.
  • Instalar y configurar software y hardware nuevos.
  • Diagnosticar problemas y resolver incidencias técnicas.
  • Elaborar manuales de usuario y guías de apoyo para los usuarios finales.
  • Configurar y brindar soporte a redes de área local (LAN), redes inalámbricas (WiFi) y redes de área amplia (WAN).
  • Ensamblar, configurar, probar y mantener estaciones de trabajo y computadores portátiles.
  • Gestionar el despliegue de computadores de escritorio y dispositivos móviles, incluyendo su instalación, configuración, mantenimiento, monitoreo y solución de problemas.
  • Trabajar en estrecha colaboración con otros miembros del equipo de TI para integrar sistemas y proporcionar soluciones efectivas.
  • Colaborar en el desarrollo de materiales de capacitación dirigidos a usuarios finales.
  • Realizar cualquier otra actividad que sea requerida por el Gerente de Tecnologías de la Información (IT Manager).

Requisitos y Calificaciones

  • Título técnico, tecnólogo o profesional en Tecnologías de la Información, Sistemas o áreas afines, o experiencia equivalente.
  • Capacidad demostrada para diagnosticar y reparar equipos de cómputo.
  • Certificación A+ (deseable, pero no obligatoria).
  • Buenas habilidades de comunicación oral y escrita.
  • Capacidad para seguir instrucciones y trabajar de manera autónoma.
  • Fuertes habilidades de análisis y resolución de problemas.
  • Experiencia en sistemas operativos de red, como Windows Server, Linux u otros similares.
  • Conocimiento de protocolos y tecnologías comunes de redes, incluyendo TCP/IP, DHCP y DNS.
  • Familiaridad con aplicaciones de uso corporativo como Microsoft Office, Google Workspace, Adobe Acrobat y herramientas relacionadas.

Competencias Deseadas

  • Orientación al servicio al cliente.
  • Trabajo en equipo y colaboración.
  • Organización y atención al detalle.
  • Proactividad y capacidad de aprendizaje continuo.
  • Manejo efectivo de múltiples tareas y prioridades.

Aviso de Reclutamiento – Cobre Panamá

First Quantum Minerals ha iniciado un proceso de reclutamiento específico en Panamá para apoyar actividades relacionadas con el programa de Preservación y Gestión Segura (PSM), así como el procesamiento de material previamente extraído y almacenado en stockpiles.

Deseamos aclarar que este proceso de contratación no representa la reactivación de operaciones mineras.

Las posiciones publicadas tienen como objetivo garantizar la gestión segura del sitio, la protección ambiental, el cumplimiento regulatorio y el manejo responsable de los materiales existentes durante esta etapa.

Reconocemos la importancia de una comunicación clara y transparente. Todas las vacantes oficiales se publican exclusivamente a través de nuestra página oficial de Carreras.

Reafirmamos nuestro compromiso con la transparencia y el cumplimiento de la legislación panameña y las autoridades regulatorias correspondientes.

Visit our website and register for instant job alerts at First Quantum Careers

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