The posting
Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
The Receptionist serves as the first point of contact for visitors and callers and plays an important role in creating a welcoming, professional office environment. This position provides front desk and general administrative support, including greeting guests, answering and directing calls, coordinating visitor access, handling mail and supplies, and assisting employees and departments with routine administrative needs. The ideal candidate is friendly, dependable, organized, and comfortable interacting with a variety of customers, visitors, and employees.
What You'll Do
- Greet visitors and provide a welcoming, professional experience while directing them to the appropriate individual or department.
- Answer incoming calls using a multi-line telephone system and route callers to the appropriate personnel.
- Monitor visitor access and issue visitor passes when required.
- Maintain and update appointment calendars as needed.
- Order, receive, organize, and maintain office supplies and equipment.
- Receive, sort, and distribute incoming mail and deliveries.
- Provide general administrative support to employees and departments, including gathering, reviewing, and preparing documents, scheduling appointments, maintaining records, and assembling materials or packages.
- Respond promptly and professionally to requests for information, service, and assistance.
- Perform other administrative duties as assigned.
What You'll Bring
- High school diploma or equivalent required.
- Strong customer service and interpersonal skills with the ability to interact professionally with visitors, customers, and employees.
- Professional and courteous verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and priorities in a busy office environment.
- Ability to follow established policies, procedures, and instructions.
- Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to prepare routine correspondence and maintain accurate records.
- Dependable and responsive, with a commitment to following through on requests and responsibilities.
Pay Range: $16.07 - $21.41 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
