Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Relationship Manager

firstrand24 open roles

Where
Nelspruit
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRelationship Managerfirstrand · Nelspruit

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on firstrand's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. firstrand postings stay open a median of 7 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

firstrand median: 7 days open

The posting

Job Description

To manage and grow a portfolio of high-value clients by executing the customer relationship management strategy within defined parameters. Contribute to strategic initiatives and translate them into operational plans to drive client satisfaction, retention, and revenue growth. Ensure effective delivery of client services through proactive relationship management and continuous improvement of service standards.

Hello Future, Regional Manager, Merchant Services (MP),

Welcome to FNB, the home of the #playmakers. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Commercial Merchant Services, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

PLEASE NOTE:

  • This is a lowveld role for Mpumalanga that requires travel to various areas in the lowveld. The successful candidate will be based at our Nelspruit Offices.
  • Enterprise Space supporting Mid Corp, High Touch and Public Sector Banking
  • Managing a Team of Relationship Consultants
  • Reporting to the MS Enterprise Growth Head

Role Purpose:

To lead and manage a regional sales team to achieve sustained book growth by implementing effective sales strategies, enhancing team capability, and driving performance across assigned regions.

Are you someone who can:

  • Achievement of net profit growth for Group
  • Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
  • Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
  • Manage existing clients and grow portfolio through making contact and generating leads
  • Manage the growth of active customer Account Base to increase client base
  • Maximise Business Portfolio cross sell opportunities and strengthen client relationships
  • Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets
  • Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
  • Comply with governance in terms of legislative and audit requirements
  • Coordinate and facilitate all approved strategic projects.
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
  • Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
  • Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution
  • Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
  • Manage own development to increase own competencies
  • Plan and manage performance, skills development, employment equity, talent and culture of team to improve innovation, achieve efficiencies and increase competencies

You will be an ideal candidate if you:

  • Have a relevant business diploma/degree
  • Have 5 - 6 years’ relevant sales and relationship management experience
  • Are efficient on all Microsoft systems – Excel, Word, PowerPoint, Teams (mandatory)
  • Are efficient on CRM Dynamics and Service Now
  • Have own reliable transport (essential) – this is a national role that requires travel to various regions
  • Are not an unrehabilitated insolvent

You will have access to:

  • An innovative work environment
  • Opportunities for personal and professional growth
  • Collaborative teams

We can be a match if you are:

  • Analytical
  • Sales driven
  • Strong communicator

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

14/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against firstrand's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on firstrand's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    firstrand's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.