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Open nowFirst seen 3 days ago

Business Support Coordinating Officer – Housing Assets (Grade 5)

Fix Space190 open roles

Pay
£14 an hour
Where
Wenvoe, Vale of Glamorgan, United Kingdom
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Your applicationOpen nowBusiness Support Coordinating Officer – Housing Assets (Grade 5)Fix Space · Wenvoe, Vale of Glamorgan, United Kingdom

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  5. 37.6%30 days
  6. 59.1%60 days
This job: first seen 3 days ago

The posting

Business Support Coordinating Officer – Housing Assets (Grade 5)

Temporary Contract – 30 Weeks – Possibility of Extension

Job Details

Client: Vale of Glamorgan Council Duration: 30 weeks Contract: Temporary Start Date: 23 November 2026 End Date: 20 June 2027 Hours: 37 per week Vacancies: 1 PAYE Rate: £14.36 per hour

Working Pattern and Location

Working from home: Monday to Thursday, 9:00am–5:30pm, and Friday, 9:00am–5:00pm (37 paid hours weekly). Occasional attendance at meetings in the office is required.

Office base: Alps Depot, Quarry Road, Wenvoe, Vale of Glamorgan, CF5 6AA. Occasional travel to other locations around the Vale may be necessary.

Job Overview

Vale of Glamorgan Council is seeking a Business Support Coordinating Officer to support its Building Services, Development and Investment team, with a focus on housing assets and disabled adaptations.

You will maintain accurate information within housing asset management databases, support the administration of property improvement programmes and respond to enquiries from council tenants and service users. The role involves updating stock condition and servicing records, monitoring work allocations, coordinating adaptations requests and preparing spreadsheets and management reports.

Working with colleagues including occupational therapists and building services teams, you will support the effective delivery of property adaptations and investment activity. This position suits an organised administrator with strong IT, data accuracy and customer service skills, ideally gained in housing, property maintenance or a similar service.

Important – Please Read Carefully

Strong administrative and database skills are important for this position. The duties involve housing asset information, property adaptations, servicing records and liaison with tenants and contractors. You must be able to work independently from home and attend occasional meetings in Wenvoe.

Key Responsibilities

  • Import, check and maintain stock condition and housing asset information on specialist databases.
  • Update annual servicing records and asbestos register information accurately.
  • Respond to telephone enquiries from tenants and service users regarding housing improvement services.
  • Administer and monitor work allocations, progress and performance information.
  • Maintain disabled adaptations records, correspondence and case information.
  • Liaise with occupational therapists, building services colleagues, tenants and contractors to support adaptations work.
  • Support adaptations budget administration and prepare regular financial and performance reports.
  • Record completed improvement works on the Council's housing asset database, including Keystone.
  • Provide wider administrative support for housing improvements, void properties and service quality initiatives.
  • Maintain accurate confidential records and comply with data protection, safeguarding and health and safety procedures.

Essential Experience & Skills

  • Strong administrative, organisational and record-keeping skills.
  • Confident use of spreadsheets, databases and Microsoft Office applications.
  • Ability to input, validate and analyse data accurately and prepare useful reports.
  • Good customer service skills when communicating with tenants and other service users.
  • Ability to monitor workloads and coordinate information between teams.
  • Ability to handle confidential information in accordance with data protection requirements.
  • Good written and verbal communication skills.
  • Ability to work independently from home and attend office meetings as required.

Desirable Experience

  • Housing, property maintenance, asset management or local authority administration experience.
  • Experience with housing asset management databases such as Keystone.
  • Knowledge of disabled property adaptations and working with occupational therapists.
  • Experience maintaining servicing or asbestos records and supporting contractor work programmes.

Additional Information

Applicants must have the right to work in the UK. Interviews are expected to take place online via Microsoft Teams.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference

OR121614

Indeed Screening Questions – Configure Separately

  1. Do you have previous administrative experience involving databases, spreadsheets and accurate record keeping?
  2. Have you worked in housing, property maintenance, asset management or a related administrative service? Please briefly describe your experience.
  3. Have you used housing asset management databases such as Keystone or comparable specialist systems? If so, please name them.
  4. Have you supported disabled adaptations, housing improvements, repairs or contractor work allocations? Please describe your involvement.
  5. Can you reliably attend occasional meetings at Alps Depot, Wenvoe CF5 6AA, and other locations in the Vale if required?
  6. Can you work from home with suitable equipment and a reliable connection, and are you available for the stated Monday-to-Friday working pattern?
  7. Are you available to start on 23 November 2026 and commit to 37 hours per week for the full 30-week contract?
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