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Open nowFirst seen 3 days ago

Business Support Officer

Fix Space157 open roles

Pay
£14 an hour
Where
Barry, United Kingdom
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Your applicationOpen nowBusiness Support OfficerFix Space · Barry, United Kingdom

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This job: first seen 3 days ago

The posting

Business Support Officer

Temporary Contract

Job Details

Client: Vale of Glamorgan Council Service Area: Learning & Skills / Standards and Provisions

Hours: 37 hours per week

Working Pattern: Monday to Friday 08:30 to 17:00 Office based

Start Date: 17 August 2026 Duration: 12 weeks

Number of Roles: 1

Location

Work Base: Civic Offices Holton Road Barry Vale of Glamorgan CF63 4RU

Pay

PAYE Rate: £13.90 per hour

Job Overview

Vale of Glamorgan Council is seeking a Business Support Officer to provide administrative and data support within the Learning & Skills service, supporting Education Welfare, Inclusion and related service areas.

The role will involve supporting the administration and processing of Education Welfare Service penalty notices, fixed penalty notice portal systems, pupil support plan systems, elective home education records, children missing education records, child employment licences, chaperone licences and child performance licences.

The successful candidate will maintain databases, update trackers, collate and interpret data, support the Inclusion Manager, take minutes, handle calls and mail, and provide wider administrative support to the team.

Important – Please Read Carefully

This is an office-based Business Support Officer role within Learning & Skills.

Candidates must be confident working with databases, trackers, electronic systems, data processing, minute-taking, phone calls, mail and administrative tasks.

The role involves supporting sensitive education-related administration, including Education Welfare Service records, non-attendance procedures, children electively home educated, children missing education, exclusions, attendance data, restraint data, child employment licences, chaperone licences and child performance licences.

Candidates without administration, data processing, database, education support, business support or minute-taking experience are unlikely to be considered.

Key Responsibilities

  • Support administration and processing of Education Welfare Service penalty notices
  • Support procedures linked to non-attendance or failing to secure suitable education
  • Support portal systems for Fixed Penalty Notices and Pupil Support Plans
  • Ensure trackers are accurate and up to date
  • Support administration and data processing for children electively home educated
  • Maintain accurate databases for children open to Education Welfare Service
  • Maintain records for Elective Home Education cases
  • Maintain records for Children Missing Education
  • Maintain records for child employment licences
  • Maintain exclusion, attendance, licensing, restraint and training data
  • Extract and collate data for the Inclusion Manager
  • Liaise with members of the Inclusion Team
  • Organise and oversee administrative tasks as directed
  • Provide administrative support to the team and other service areas
  • Process child employment applications
  • Process chaperone licence applications
  • Process child performance licence applications in line with legislation
  • Take minutes of meetings
  • Deal with incoming and outgoing mail
  • Receive and make phone calls with community members and schools
  • Identify concerns and direct details to the appropriate manager or officer
  • Cover wider support work responsibilities during staff absence
  • Assist with management and development of the ONE database
  • Develop, update and maintain electronic systems
  • Collate and interpret data to provide management information for service managers

Essential Experience & Skills

  • Business support or administrative experience
  • Experience processing data accurately
  • Experience maintaining databases or trackers
  • Experience using electronic systems or portals
  • Experience taking minutes of meetings
  • Experience handling incoming and outgoing mail
  • Experience making and receiving phone calls professionally
  • Ability to communicate with schools, community members, managers and officers
  • Ability to identify concerns and escalate to the correct person
  • Strong attention to detail
  • Good organisational skills
  • Ability to work under direction and support a busy team
  • Ability to maintain accurate records
  • Ability to collate and interpret data
  • Ability to provide management information
  • Ability to work with confidential or sensitive information
  • Good IT skills
  • Ability to work office based in Barry
  • Eligibility to work in the UK

Desirable

  • Education administration experience
  • Local authority experience
  • Experience supporting Education Welfare Service processes
  • Experience with Fixed Penalty Notices
  • Experience with Pupil Support Plans
  • Experience with Elective Home Education administration
  • Experience with Children Missing Education records
  • Experience processing child employment licences
  • Experience processing chaperone or child performance licences
  • Experience using the ONE database
  • Experience supporting Inclusion, attendance or school-related data

Additional Information

This role is office based at the Civic Offices in Barry.

Working hours are 08:30 to 17:00, Monday to Friday.

Interviews will take place on site at the Civic Offices, Barry.

There will be one interview lasting approximately 45 minutes, based on questions only.

Candidate submission deadline is 11 August 2026.

Required documents at candidate submission include eligibility to work in the UK, Confidentiality Agreement and Criminal Convictions Declaration.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference

OR110263

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