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Open nowFirst seen 4 days ago

Delivery and Improvement Officer

Fix Space157 open roles

Pay
£17 an hour
Where
Hereford, United Kingdom
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Your applicationOpen nowDelivery and Improvement OfficerFix Space · Hereford, United Kingdom

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This job: first seen 4 days ago

The posting

Delivery and Improvement Officer

Temporary Contract

Job Details

Client: Herefordshire Council Service Area: Community Wellbeing Directorate / Adults Wellbeing / Locality Work

Hours: 37 hours per week

Working Pattern: Hybrid working Exact working pattern to be confirmed

Start Date: 13 July 2026 Duration: 13 weeks

Location

Office Base: Plough Lane Hereford Herefordshire HR4 0LE

Pay

PAYE Rate: £16.67 per hour

Job Overview

Herefordshire Council is seeking an interim Delivery and Improvement Officer to support a key period of transformation and improvement across the Community Wellbeing Directorate, including adult social care.

The successful candidate will help coordinate delivery of the Community Wellbeing Transformation Strategy, supporting a range of programmes and projects. The role will involve project coordination, governance, reporting, risk management, documentation, stakeholder engagement and continuous improvement activity.

This is a fast-paced project support and improvement role requiring strong organisational skills, stakeholder engagement experience, analytical ability and confidence preparing reports, briefings and decision-making documentation.

Important – Please Read Carefully

This role requires experience working in a fast-paced project, programme, transformation or service improvement environment.

Candidates must be confident supporting governance, reporting, risk tracking, documentation, meetings, workshops and senior stakeholder updates.

Experience within local government, adult social care or community wellbeing transformation would be highly advantageous.

Candidates without project coordination, programme support, reporting, governance or stakeholder engagement experience are unlikely to be considered.

Key Responsibilities

  • Support delivery of transformation programmes across the Community Wellbeing Directorate
  • Coordinate activity linked to the Community Wellbeing Transformation Strategy
  • Support service improvement plans across adult social care and related services
  • Coordinate project and programme activity
  • Support governance arrangements and programme documentation
  • Track actions, milestones, risks, issues and outcomes
  • Work closely with Senior Responsible Officers to monitor progress
  • Prepare reports, briefings and decision-making documentation
  • Support programme boards, workshops and meetings
  • Record actions and follow up with stakeholders
  • Engage with stakeholders across services to support continuous improvement
  • Support programme communications
  • Collate information and updates from different workstreams
  • Analyse information and present it clearly
  • Help identify risks, dependencies and delivery issues
  • Support improvement activity that contributes to better outcomes for residents
  • Work collaboratively across services in a fast-paced environment

Essential Experience & Skills

  • Experience working in a project, programme or service improvement environment
  • Experience supporting transformation activity or complex programmes
  • Knowledge of project management approaches
  • Understanding of governance frameworks
  • Experience coordinating meetings, workshops or programme activity
  • Experience producing reports, briefings or decision-making documents
  • Ability to track actions, risks, progress and outcomes
  • Strong organisational skills
  • Strong stakeholder engagement skills
  • Strong written and verbal communication skills
  • Analytical skills and ability to interpret information
  • Ability to manage competing priorities
  • Ability to work to deadlines
  • Proactive and solution-focused approach
  • Collaborative working style
  • Ability to work at pace
  • Confidence engaging with senior stakeholders
  • Good attention to detail
  • Ability to work independently and as part of a wider team

Desirable

  • Local government experience
  • Adult social care experience
  • Community wellbeing experience
  • Experience supporting transformation strategies
  • Experience working with Senior Responsible Officers
  • Experience supporting programme governance boards
  • Experience in public sector service improvement
  • Experience using project management tools, trackers or reporting templates

Additional Information

This is an interim role for approximately 3–6 months.

The role offers hybrid working, with office attendance at Plough Lane, Hereford, as required.

Candidate submission deadline is 12 July 2026.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

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