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Open nowFirst seen 3 days ago

Housing Officer

Fix Space157 open roles

Pay
£23 an hour
Where
Kingston upon Thames, United Kingdom
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Your applicationOpen nowHousing OfficerFix Space · Kingston upon Thames, United Kingdom

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Share of postings closed within
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  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Housing Officer

Temporary Contract

Job Details

Client: Royal Borough of Kingston Service Area: Housing for Older People Hours: 36 hours per week Start Date: 28 September 2026 End Date: 04 April 2027 Duration: 27 weeks Number of Roles: 1

Working Pattern

Based in Kingston. Further working pattern to be confirmed.

Location

Guildhall 2 Kingston High Street Kingston upon Thames KT1 1EU

Pay

PAYE Rate: £22.98 per hour

Job Overview

Royal Borough of Kingston is seeking a Housing Officer to deliver a customer-focused housing management service for older people’s independent living accommodation.

The role will involve tenancy management, tenant safety, estate inspections, voids and lettings, tenancy sustainment, resident engagement, case management and working with internal and external partners.

Important – Please Read Carefully

This is a Housing Officer / Tenancy Management role.

The residents live independently in accommodation where RBK is the landlord. This is not Adult Social Care or Sheltered Housing.

Candidates should have housing management, tenancy management, estate inspection, voids/lettings and customer service experience.

Key Responsibilities

  • Deliver tenancy management
  • Support older residents
  • Support vulnerable residents
  • Help sustain tenancies
  • Maintain tenant safety
  • Complete estate inspections
  • Complete property inspections
  • Manage voids
  • Support lettings
  • Conduct tenancy sign-ups
  • Take enforcement action
  • Monitor estate services
  • Engage residents
  • Work with contractors
  • Work with partner agencies
  • Compile KPI information
  • Use case management systems
  • Support service improvement

Essential Experience & Skills

  • Housing officer experience
  • Tenancy management
  • Social housing experience
  • Older people support
  • Vulnerable resident support
  • Estate inspections
  • Property inspections
  • Voids and lettings
  • Tenancy sign-ups
  • Enforcement casework
  • Customer service
  • Case management
  • KPI reporting
  • Partner working
  • Communication skills
  • Policy awareness

Desirable

  • Local authority housing
  • Housing for Older People
  • Independent living schemes
  • Adult Social Care liaison
  • NHS/support agency liaison
  • Estate contract monitoring
  • Tenant engagement
  • Housing consumer standards

Additional Information

This role supports Housing for Older People within Royal Borough of Kingston.

Interview will take place in person at Guildhall 2, Kingston High Street, Kingston upon Thames, KT1 1EU.

Interview will last approximately 45 minutes to 1 hour.

Target interview date is 23 September 2026.

Candidate submission deadline is 23 September 2026.

Maximum submittals per agency: 1.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference: OR116278

Screening Questions

  1. Housing officer experience?
  2. Tenancy management experience?
  3. Older/vulnerable resident support?
  4. Estate inspections/voids experience?
  5. Tenancy enforcement/casework?
  6. Can you attend interview in Kingston?

Skills: Housing Officer, Tenancy Management, Social Housing, Older People, Estate Inspections, Voids and Lettings, Tenant Engagement, Case Management, Local Authority, Housing Management

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