Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Private Rented Sector Officer - Housing

Fix Space157 open roles

Where
Esher, United Kingdom
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPrivate Rented Sector Officer - HousingFix Space · Esher, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fix Space's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Private Rented Sector Officer

Temporary Contract

Job Details

Client: Elmbridge Borough Council Service Area: Housing Services / Private Rented Sector and Temporary Accommodation

Hours: 36 hours per week

Working Pattern: Office based for the first few weeks for training. Ongoing working pattern to be confirmed.

Start Date: 07 July 2026 Duration: 12 weeks

Location

Office Base: Civic Centre Esher High Street Esher Surrey KT10 9SD

Pay

£21.52 per hour

Job Overview

Elmbridge Borough Council is seeking an experienced Private Rented Sector Officer to support the delivery of the Council's Rental Support Scheme.

The scheme helps households who are homeless or at risk of homelessness move into safe and suitable private rented accommodation. The successful candidate will work with landlords, letting agents, tenants, prospective tenants and partner agencies to secure and sustain private rented sector tenancies, reduce temporary accommodation use and prevent homelessness.

This role requires strong private rented sector knowledge, landlord engagement experience, negotiation skills, housing advice experience, welfare benefits knowledge and the ability to carry out property inspections and tenancy-related casework.

Important – Please Read Carefully

This role requires experience in private rented sector housing, landlord/letting agent engagement, housing advice, tenancy sustainment and homelessness prevention.

Candidates must hold a full valid UK driving licence and must be able to undertake property visits and inspections.

A Basic DBS is required.

Candidates without housing, PRS access, tenancy management, landlord negotiation, property inspection or homelessness prevention experience are unlikely to be considered.

Key Responsibilities

  • Lead the day-to-day delivery of the Council's Rental Support Scheme
  • Secure and sustain private rented accommodation for households who are homeless or at risk of homelessness
  • Build and maintain relationships with private landlords and letting agents
  • Source new private rented property supply within and outside the borough
  • Promote landlord incentive offers, deposit alternatives and enhanced support packages
  • Plan and deliver landlord outreach and promotional activity
  • Negotiate rent and tenancy terms with landlords and agents
  • Act as a broker between landlords, agents and prospective tenants
  • Manage property onboarding, viewings, inventories and tenancy documentation
  • Prepare tenancy agreements using e-signature tools where required
  • Ensure accurate deposit protection processes are followed
  • Maintain accurate case records across housing systems
  • Produce monthly and quarterly performance and lettings reports
  • Work with Temporary Accommodation colleagues to match households to suitable PRS properties
  • Carry out tenancy check-ins, check-outs and renewals
  • Conduct property inspections to assess safety, suitability and compliance
  • Advise landlords on property standards and required remedial works
  • Ensure compliance with landlord and tenant legislation, PRS standards and safety certification requirements
  • Prepare schedules of works and inventories
  • Manage deposit returns and support dispute resolution
  • Support tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments
  • Intervene early to prevent tenancy breakdown
  • Mediate between tenants and landlords where required
  • Support move-on pathways from temporary accommodation into PRS housing
  • Work with internal teams including Revenues & Benefits and Legal
  • Work with external partners including DWP and voluntary sector organisations
  • Monitor KPIs including lets achieved, tenancy sustainment, landlord retention, arrears and temporary accommodation reduction
  • Oversee tenancy-related financial processes including deposits, incentive payments, arrears monitoring, repayment plans and debt recovery
  • Support Afghan and Ukrainian households with tenancy issues, move-on planning and access to long-term accommodation

Essential Experience & Skills

  • Experience dealing with the public face to face and by telephone
  • Experience delivering a frontline customer-focused service
  • Experience of private rented sector housing, housing advice or tenancy sustainment
  • Experience carrying out administrative duties accurately
  • Experience influencing and negotiating successfully
  • Good understanding of PRS tenancy requirements
  • Good understanding of health and safety, compliance and regulation in rented residential properties
  • Working knowledge of welfare benefits and help with housing costs
  • Understanding of homelessness prevention and housing options
  • Strong verbal and written communication skills
  • Ability to write letters, reports and case notes
  • IT literate with good keyboard skills
  • Ability to use a range of software packages
  • Flexible approach and ability to work on own initiative
  • Ability to work as part of a team
  • Strong interpersonal skills
  • Ability to deal with challenging behaviour professionally
  • Good negotiation skills with the ability to protect the Council's financial interest
  • Commitment to equal opportunities and customer care
  • Ability to start work at 8:45am as necessary or on rota
  • Full valid UK driving licence

Qualifications

Essential: GCSE or equivalent.

Desirable

  • Significant experience of the private sector lettings market
  • Detailed knowledge of legal requirements for private rented tenancies
  • Understanding of the Council's duties to homeless households under the Homelessness Reduction Act 2016
  • Understanding of Housing Act 1996 duties where a main duty is accepted
  • Access to own vehicle for visits and property inspections
  • Experience using housing systems
  • Experience working with landlords, letting agents and temporary accommodation teams
  • Experience supporting Afghan, Ukrainian or resettlement households
  • Experience managing deposits, arrears, incentive payments or repayment plans

Additional Information

This post requires a Basic DBS check.

Office based for the first few weeks for training.

Interview will be held online via Microsoft Teams and is expected to last approximately 45 minutes.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Fix Space's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fix Space's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fix Space's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.