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Open nowFirst seen 46 hours ago

Senior Technical Support Officer

Fix Space155 open roles

Where
London, United Kingdom
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Your applicationOpen nowSenior Technical Support OfficerFix Space · London, United Kingdom

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Share of postings closed within
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  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 46 hours ago

The posting

Senior Technical Support Officer

Temporary Contract

Job Details

Client: London Borough of Hackney Service Area: Building Control Start Date: 28 September 2026 End Date: 12 March 2027 Duration: Approximately 24 weeks Number of Roles: 1

Working Pattern

Hybrid working. Minimum 2 days in the office.

Location

Hackney London

Pay

PAYE Rate: £21.53 per hour

Job Overview

London Borough of Hackney is seeking a Senior Technical Support Officer to support the Building Control service.

The role will involve managing technical support functions, supporting Building Regulations application validation, initial notices, dangerous structure notices, fee calculations, financial administration, IT systems, customer enquiries and service improvement activity.

Important – Please Read Carefully

This is a Senior Technical Support Officer / Building Control Administration role.

Candidates should have technical administration, Building Control support, regulatory administration, customer service, IT systems, financial administration and data management experience.

Candidates must be able to work hybrid with a minimum of 2 days in the office.

Key Responsibilities

  • Support Building Control
  • Manage technical support
  • Support application validation
  • Validate Building Regulations applications
  • Validate initial notices
  • Validate amendments
  • Validate dangerous structure notices
  • Complete fee calculations
  • Complete consultations
  • Raise invoices
  • Chase payments
  • Request purchase orders
  • Use back-office systems
  • Use document management systems
  • Use GIS or web systems
  • Process property enquiries
  • Maintain filing systems
  • Respond to customer enquiries
  • Support service improvements
  • Support technical support officers
  • Collate financial data
  • Support performance data
  • Maintain confidentiality

Essential Experience & Skills

  • Technical admin experience
  • Building Control support
  • Regulatory admin experience
  • Application validation
  • Customer service skills
  • Financial administration
  • Invoice/payment admin
  • Back-office systems
  • Document management
  • Microsoft Office skills
  • Google Suite skills
  • Data accuracy
  • Record keeping
  • Written communication
  • Verbal communication
  • Time management
  • Attention to detail
  • Deadline management
  • Confidentiality awareness

Desirable

  • Local authority experience
  • Building Control systems
  • GIS systems experience
  • Dangerous structures admin
  • Team support experience
  • Service improvement work
  • Performance data collation
  • A-Level or HND education
  • GCSE Maths and English

Additional Information

This is a hybrid role with a minimum of 2 days in the office.

Response deadline is 24 September 2026.

Maximum submittals per agency: 3.

Disclaimer

On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.

I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.

Job Reference: 138242

Screening Questions

  1. Building Control/admin experience?
  2. Application validation experience?
  3. Back-office/document system experience?
  4. Invoicing/payment admin experience?
  5. Customer enquiry handling?
  6. Can you work 2 office days in Hackney?

Skills: Building Control, Technical Support, Administration, Building Regulations, Application Validation, Customer Service, Invoicing, Data Management, Microsoft Office, Local Authority

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