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Open nowFirst seen 4 days ago

MSP IT Account Manager

Flexicruit Limited41 open roles

Pay
£35,000 – £40,000 a year
Where
Edenbridge, United Kingdom
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Your applicationOpen nowMSP IT Account ManagerFlexicruit Limited · Edenbridge, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Flexicruit Limited's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

MSP IT Account Manager

Edenbridge

Basic Salary- £35,000-£40,000 per year

Monday- Friday - 9am- 5:30pm- Flexible hours- Hybrid working offered after probation

25 Days Annual Leave plus Bank Holidays

We are seeking a driven and customer-focused IT Account Manager to join our growing team. This role is central to maintaining and developing strong client relationships, identifying new business opportunities, and ensuring our clients receive tailored technology solutions that support their growth. You will act as a trusted advisor, working closely with technical teams to deliver value-led outcomes while contributing to NetVector's reputation for outstanding customer satisfaction and long-term client partnerships.

Our Client prides themselves on delivering flexible, bespoke IT solutions that enable businesses to thrive. With over 25 years of experience supporting small to medium-sized organisations across the UK, they specialise in IT support, cloud services, cybersecurity, and consultancy—building long-term partnerships based on trust, transparency, and exceptional service.

Account Management

  • Serving as the primary point of contact for assigned client accounts, ensuring technology solutions
  • and managed services align with their business objectives.
  • Building strong, long-term relationships as a trusted advisor to a range of stakeholders
  • Identifying, upselling and cross-selling opportunities within existing accounts
  • Gathering information and specifications and producing quotations for new and existing accounts and following up to progress the sale
  • Coordinating with technical teams to ensure services are delivered as promised
  • Conducting regular account reviews and identifying opportunities for service improvement
  • Proactively addressing client concerns and escalating issues when necessary
  • Renewing contracts and managing service agreement changes
  • Working closely with the Help Desk, Engineers to deliver customer satisfaction

What we are looking for

  • 2 plus years of experience within IT Sales, MSP sales or Technology Account Management
  • Proven ability to close deals and grow existing accounts
  • Sound knowledge of Microsoft operating systems and applications
  • Working knowledge of Sales and Marketing principles and techniques
  • Excellent presentation, and negotiation skills
  • Ability to communicate clearly and concisely both in written and verbal exchanges with prospects and customers
  • Confident to business network on a formal and informal basis
  • Full UK Driving Licence

If you would like to be considered for this brilliant opportunity, please apply now and we can arrange a call.

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    The review screen in CV Rocket: how each CV was read, round by round.

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