Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 1233 days ago

Customer Service Agent - Swedish Speaker

flutterbe59 open roles

Where
Customer Service Agent Swedish Speaker JR107279
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Agent - Swedish Speakerflutterbe · Customer Service Agent Swedish Speaker JR107279

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on flutterbe's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. flutterbe postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 1233 days ago

flutterbe median: 6 days open

The posting

Customer Service Agent - Swedish Speaker

Customer Experience Agent 2

Want to be part of a Market Leading Customer Support Team?? Where you'll get the opportunity to work with a Dynamic and Forward-thinking team, and have awesome managers that help and support your career growth?? As well as having some fun on the way 😊

As a Customer Service Agent, you'll form part of our International Customer Service Operator Team to help manage all aspects of the Betfair customer experience. Role holders will need to show a high level of adaptability to different products and be able to acclimatize to varying communication channels (such as Live chat, phone and email)

What you'll be doing:

  • Respond promptly and effectively to incoming or outgoing communication to contacts and exhibiting high levels of attention to detail (eg, chats, emails etc).
  • Provide technical support to customers.
  • Ensure that more complex customer issues are followed up and resolved in a timely manner.
  • Proactively develop customer relationships by maintaining contact at an appropriate level.
  • Feedback recurring customer issues to Team Leader/ Shift Leaders and relevant internal department where applicable.
  • Contribute to the ongoing development and improvement of the Betfair customer experience.
  • The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and expectations of the post.

Who you are:

  • Excellent communication skills in Swedish and English – both written and oral. Additional Danish speaking skills would be highly advantageous.
  • Customer service experience, ideally in a multi-channel contact centre environment dealing with high amounts of contacts.
  • Experience of using Microsoft Word, Excel and the Internet and good general keyboard skills
  • A passion for sports and gaming products and applicable expertise.
  • Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
  • Shows initiative, suggesting ways to improve the Betfair customer experience.
  • A proven team player with a ‘can do' attitude.
  • Flexible approach to working in a dynamic and often hectic environment.
  • High level of customer service orientation, with a proven ability to see problems through to their resolution.
  • Will be required to assist additional jurisdictions via a translation tool.

The Recruitment Process:

Assessment Centre (either Remote or in person)

  • Our Assessment Centers take place every Wednesday afternoon from 2pm Mt time and will be conducted Via Zoom or in person.
  • The Structure of Assessment Centre is as follows:
  • Introduction from Everyone (Tell us something funky about yourself)
  • Fun and informal group activity
  • F2F Interview with one of our experienced Customer Support Team Leaders.
  • Wrap Up
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against flutterbe's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on flutterbe's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    flutterbe's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.