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Open nowPosted 13 days ago

Community Engagement Specialist Temp Part-Time

Focus on the Family46 open roles

Pay
$23 – $28 an hour
Where
Colorado Springs, CO, USA
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Your applicationOpen nowCommunity Engagement Specialist Temp Part-TimeFocus on the Family · Colorado Springs, CO, USA
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Focus on the Family postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 13 days ago

Focus on the Family median: 20 days open

The posting

The Community Engagement Specialist (CES) position exists to engage with our constituents through social media profiles. Will engage with and respond to constituent comments and/or messages on various social media platforms. Employs best response practices for social media platforms while engaging with FOTF’s social media audiences. Helps to identify viral trending comments to enable quick responses from the ministry when necessary. Stays up to date on Content Producer articles and their anticipated responses. Uses anticipated responses with discernment and as necessary.

Essential Duties/Responsibilities:

Creates quality responses to social media comments and direct messages in alignment with style guides using discernment on the following platforms, (YouTube, Facebook, Instagram, TikTok, and X (aka Twitter) and other platforms as defined by social media leadership team

Identifies spam messages and takes appropriate action

Communicates FOF orthodoxy using proto responses with personalization and original writing for the pre-determined Key Ministry Indicators (KMI’s) and priorities

Discerns what constitutes a response to a comment or direct message

Ministers through empathetic responses that drive authentic engagement utilizing Focus on the Family's values and resources

Communicates with empathy in complex emotional situations, accountable for legal & ethical boundaries in response

Searches for and applies procedures for all response types using the current knowledge management database

Stays up to date on Content Producers’ recommended article responses

Other Duties/Responsibilities:

Required to work from home on snow delays, early closures, or full closure days

Required to work overtime when ministry needs arise

May have the option to work from home on department designated hybrid days

Performs other duties as assigned

Working Environment/Physical Requirements:

Office/Production environment performed at individual workstations or workstations at home

Ability to understand conversational atmosphere of social media

Fast paced, high stress, frequent changes in process and procedures

Repetitive motion

Ability to respond to changes in procedures and style guides

Ability to perform keying functions for 70% of the time or more

Ability to type proficiently minimum 45 words per minute

Sitting for extended periods of time

Ability to work evening and weekend shifts as required

Ability to speak, hear and see clearly

Ability to maneuver multiple computer applications (i.e., Microsoft Office Suite, Sprout Social (or similar) etc.)

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...” Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.” Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer Engages in Christian ministry Demonstrates behaviors aligned with FOF core values

Personal Characteristics:

Awareness of own strengths and shortcomings; High level of energy and enthusiasm

Must be bright, positive, and friendly - conveying warmth and a genuine interest in people, Well-developed social skills

Emotionally resilient and capable of handling pressure and rejection without inappropriate disappointment of personal reproach

Creates favorable impression in terms of appropriate attire, appearance, bearing, and manner

Convincing, persuasive, and credible, able to impress favorably and win long-term confidence and trust

Knowledge/Experience:

Associate’s degree or two years of college preferred

2-4 years of Social Media response or related experience preferred

Knowledgeable in Social Media venues

Skills, Abilities, and Special Talents/Gifts:

Requires minimal supervision, follows standard practices, referring questionable matters to the Community Manager, Social Media Response

Embodies empowerment, self-confidence, nimbleness, faithfulness, intentionality, and a positive, “can-do” attitude in all work tasks as assigned

Ability to complete a single task through to completion

Excellent, high quality customer service / hospitality skills

Excellent verbal and written communication skills

Strong discernment skills and good common-sense reasoning

Ability to discern when prayer is needed and to pray when asked according to guidelines

Pay Range: $23.49 to $27.53 per hour

Application Materials Required: Cover Letter, Resume/CV *Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package. Employees scheduled for 20 hours or more per week are eligible for:

Norton LifeLock ID Theft Coverage

Legal Shield/ID Shield Coverage

AFLAC

403B Retirement Plan

Vacation Time & Vacation Payout

Sick Time

Holidays

Service Awards

Community Service Days

Bookstore Discount

Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Disability Insurance

Flexible Spending Accounts

EAP (Employee Assistance Program)

Tuition Reimbursement

Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

Sick Time

Bookstore Discount

Fitness Center

Tentative Search Timeline:

Priority will be given to applications submitted by November 13, 2026. However, this posting will remain open until filled.

The potential employee start date is December 7, 2026

Posting date: October 14, 2026 Un-posting date: ongoing until filled Posting contact email: [email protected]

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