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Open nowPosted 2 days ago

IT Product Manager

Ford Global873 open roles

Where
Bangkok, Thailand
Work mode
Hybrid
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Your applicationOpen nowIT Product ManagerFord Global · Bangkok, Thailand
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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Ford Global postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: posted 2 days ago

Ford Global median: 8 days open

The posting

Job Description

The IT Product Manager is accountable for the strategy, roadmap, value delivery and ongoing health of digital products that modernize product definition and product-creation capabilities. Operating at the intersection of business, technology and engineering, this role turns customer and enterprise needs into prioritized product outcomes and leads cross-functional teams through discovery, delivery, launch, adoption and continuous improvement. The role has a regional scope and supports vehicle programs and manufacturing operations across international markets and plants.

Responsibilities

  • Own and communicate the product vision, strategy and outcome-based roadmap, aligned to Global Product Creation priorities, enterprise architecture, cybersecurity, data, digital and industrial objectives.
  • Build a deep understanding of users, business processes and operational pain points through discovery, workflow analysis, customer feedback, product data and market or technology insights.
  • Define measurable product outcomes and success metrics. Use adoption, customer experience, quality, reliability, cost and business-value measures to guide priorities and investment decisions.
  • Create, prioritize and maintain the product backlog. Translate strategic objectives into product capabilities, epics, user stories, acceptance criteria and non-functional requirements in partnership with business and engineering teams.
  • Make evidence-based prioritization and trade-off decisions across customer value, business value, technical feasibility, risk, security, compliance, cost, capacity and time to market.
  • Lead the product lifecycle from discovery and business-case development through design, build, validation, release, adoption, operation, enhancement and retirement.
  • Partner with engineering, architecture, design, data, cybersecurity, operations and platform teams to deliver secure, scalable, resilient and supportable solutions.
  • Coordinate dependencies and integrations across product teams, platforms, suppliers and business stakeholders. Escalate and resolve blockers that threaten end-to-end value delivery.
  • Act as the primary product contact for business stakeholders. Facilitate roadmap, prioritization and release discussions, communicate decisions clearly and maintain alignment in a global matrix organization.
  • Ensure delivery teams have clear outcomes, priorities and decision-making context. Promote agile product practices, rapid learning, constructive challenge and shared accountability without prescribing engineering solutions.
  • Plan launches and organizational readiness with business, change, training, support and operations partners. Monitor adoption and incorporate feedback into continuous product improvement.
  • Own product health and governance, including service performance, operational risks, technical debt, lifecycle obligations, controls, privacy, cybersecurity, audit actions and incident follow-up.
  • Manage product investment and financial performance, including forecasts, budgets, supplier commitments, value realization and recommendations to continue, pivot, scale or retire capabilities.
  • Identify responsible opportunities to use automation, data and AI to improve user outcomes, delivery productivity and product decision-making.

#LI-SS

Qualifications

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline, or equivalent relevant experience.
  • Progressive experience in IT product management, technical product management, digital product delivery or a closely related role within a complex enterprise environment.
  • Demonstrated experience owning a product roadmap and backlog and delivering digital products or platforms through cross-functional agile teams.
  • Ability to translate business strategy and user needs into clear product outcomes, requirements and priorities while balancing technical constraints and enterprise standards.
  • Working understanding of modern software delivery, cloud platforms, APIs and integrations, data products, cybersecurity, privacy, service operations and product lifecycle management.
  • Experience using qualitative and quantitative insights to prioritize work, define success measures and evaluate product performance and value.
  • Strong stakeholder leadership and influencing skills, including the ability to align senior business and technology partners in a global, matrixed organization.
  • Clear written and verbal communication, with the ability to explain complex technology, product decisions, delivery risks and value in business language.
  • Commercial and financial acumen, including experience supporting investment decisions, budgets, supplier engagements and value realization.
  • Ability to manage ambiguity, make timely decisions, resolve conflict and maintain focus on customer and business outcomes.

Preferred Qualifications

  • Experience with product definition, product lifecycle management, engineering, manufacturing or industrial digital platforms; automotive experience is advantageous.
  • Hands-on experience with product discovery, Human-Centered Design, service design, user research and experimentation.
  • Experience managing enterprise SaaS products, platforms, data-enabled products or AI-enabled capabilities.
  • Professional certification in product management, Agile, Scrum, SAFe, cloud, architecture, change management or a relevant technology discipline.
  • Experience working across countries, cultures, time zones and multi-vendor delivery models.

Leadership Behaviours

  • Customer and outcome focused: starts with user and business problems and measures success through delivered value.
  • Strategic and decisive: connects enterprise direction to near-term priorities and makes transparent trade-offs.
  • Collaborative influencer: builds trust and alignment across business, IT, engineering, suppliers and operations without relying on positional authority.
  • Curious and data informed: tests assumptions, learns quickly and adjusts direction as evidence changes.
  • Accountable and resilient: owns outcomes, surfaces risk early and follows through from strategy to adoption and operational health.
  • Inclusive leader: creates an environment where diverse perspectives improve product decisions and team performance.

Measures of Success

  • Progress against agreed product outcomes, roadmap commitments and business-value measures.
  • Product adoption, active use, customer satisfaction and improvement in targeted user or business processes.
  • Quality, reliability, security, compliance and operational health of the product.
  • Predictability and flow of value across discovery, delivery and release, including effective dependency and risk management.
  • Financial performance, investment transparency, supplier effectiveness and measurable value realization.
  • Stakeholder confidence, clarity of product decisions and effectiveness of cross-functional collaboration.
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