The posting
Job Title: Gender Affirming Care Access Resource Manager Department: Gender Affirming CareDivision: Family and Child Health Bureau: Maternal, Infant and Reproductive Health Location: 42-09 28th St, Long Island City, NY 11101 Reports To Title: Deputy Director of Provider Partnerships Direct Reports Title(s): N/A Schedule & Hours: M-F, 9am–5pm; 35 hours per week Workplace Flexibility Modality: Hybrid, 3 days in office and 2 days remote Work Environment: Office Environment Grant End Date: Not grant funded Created Date: 11/5/2026 Revised Date: 11/5/2026 Salary: $74,467 annually FLSA Classification: Exempt
Who We Are The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, affect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
Our Culture We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.
About The Role Reporting to the Deputy Director of Provider Partnerships, the Gender Affirming Care Access Resource Manager will build relationships with public and private agencies that provide services and support to those seeking gender affirming care, including both clinical and non-clinical services, such as legal advocacy, identity documentation changes, and community supports. The Resource Manager is part of the team primarily responsible for citywide efforts to promote and protect access to gender affirming care.
About the Program Gender affirming care (GAC) is recognized by major U.S. medical associations as medically necessary for many transgender and gender-diverse people. In addition, many transgender and gender non-conforming/non-binary (TGNCNB) individuals also need legal or practical assistance in updating their identification documents, combatting jobs or housing discrimination, or even accessing education or bathrooms. Research shows GAC is associated with reduced depression and suicidal ideation, and better long-term mental health outcomes. Denial of care or legal recognition of one’s identity increases risk of mental health crisis and unsafe self-treatment. Yet access has become increasingly difficult due to state-level restrictions, insurance barriers, and shifting federal guidance.
New York City has been an innovator and leader in sexual and reproductive health. The New York City Department of Health and Mental Hygiene has long followed the tenets of the Sexual and Reproductive Justice Framework which states that all people should have the power and resources to make healthy decisions about their bodies, including sexuality and reproduction.
As part of these efforts, the Health Department will establish a confidential and dedicated call and text line to link people to available services in NYC. We will bring together a community of gender affirming care stakeholders, advocates, and leaders to support and inform the New York City GAC referral line, develop a screening tool, and identify appropriate referrals for care and support services. We will coordinate closely with community and non-profit partners involved in this space to ensure that New Yorkers have multiple paths by which they can get information about GAC services.
Responsibilities The GAC Access Resource Manager will:
Under the supervision of the Deputy Director of Provider Partnerships, identify and coordinate with prospective clinical and non-clinical partners to introduce the services of the GAC referral line, assess interest and capacity in being part of the GAC referral network, and understand and document their clinical and navigation processes.
Create and maintain an up-to-date list of resources.
Work with GAC partners to identify gaps in needed community resources.
Meet with partners every 2-3 months to coordinate and communicate about their clinical and navigation protocols and share any feedback from GAC navigators.
Coordinate virtual meetings for all partners to communicate any relevant local, state or federal updates and resources.
Complete in-person visits to new, current and prospective partners.
Participate in recurring internal and interagency meetings on GAC access initiatives and collaborate across bureaus and divisions to help coordinate citywide efforts to promote and protect access to gender affirming care.
Together with other NYC Health Department colleagues, promote the GAC referral line across New York City to key local organizations, community partners and educational institutions.
Assist with the distribution of marketing materials to current and prospective GAC referral line partners and other stakeholders to increase the GAC referral line’s visibility and promote destigmatizing conversations about gender affirming care.
Assist with the preparation of presentations and other written materials for internal and external audiences.
Other duties as assigned to support the overall goals and mission of the department/organization.
Requirements
A baccalaureate degree from an accredited college and a minimum of two years of experience in provider or community engagement activities related to the duties described above.
Commitment to sexual and reproductive rights and gender justice preferred.
Knowledge of community-based, local TGNBNC stakeholders in New York City preferred.
Understands the experiences, issues and needs of the TGNCNB community.
Excellent computer skills, with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Strong written and interpersonal communication skills.
Detail oriented and able to work both independently and collaboratively.
Employment is contingent upon the successful completion of a background check
Benefits/ Additional Information:
Public Service Loan Forgiveness (PSLF) eligible employer
Generous Paid Time Off (PTO) policy
Medical, dental, and life insurance with low or no employee contribution
A retirement savings plan with generous employer contribution
Flexible spending medical and commuter benefits plan
Meaningful work at an organization striving to advance health equity and social justice
Equal Employment Opportunity Statement FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.
At-Will Employment Statement Employment with FPHNY is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.
Residency Requirement You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY. To Apply Click “Apply Now” and upload an up-to-date resume, including relevant experience for the position.
