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Open nowFirst seen 5 days ago

M12 - Business Analyst

FPT Asia Pacific Pte Ltd230 open roles

Where
Singapore
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Your applicationOpen nowM12 - Business AnalystFPT Asia Pacific Pte Ltd · Singapore
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. FPT Asia Pacific Pte Ltd postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

FPT Asia Pacific Pte Ltd median: 1 days open

The posting

Responsibilities

  • Engage business stakeholders, business/product owners, operational teams and external vendors to elicit, analyse, frame the problems and document business requirements
  • Translate business requirements into functional specifications, user stories, acceptance criteria, metrics, process flows, service journey, wireframes and other project artefacts
  • Conduct impact assessments and gap analysis for business requirements, incidents and integration initiatives
  • Analyse existing business processes and recommend improvements to enhance service delivery, user experience and operational efficiency
  • Facilitate requirement workshops, solution walkthroughs, sprint refinement sessions and user acceptance discussions
  • Work closely with the cross-functional Scrum team to ensure business requirements are accurately translated into system solutions
  • Support solution design discussions involving OutSystems, AWS services, APIs and external system integrations
  • Review functional designs and proposed solutions to ensure alignment with business objectives and operational needs
  • Assist in release planning, requirement prioritisation, product backlog grooming and backlog management activities
  • Support SIT/UAT activities including test scenario preparation, result collation, defect triage, business validation and deployment readiness assessments
  • Assist with incident investigations, root cause analysis and service recovery activities for production issues
  • Prepare and maintain documentation including business requirements, functional specifications, process maps, user guides, training materials and operational procedures
  • Collaborate with cybersecurity, operations, platform and infrastructure teams to ensure compliance with government policies, IM8 requirements and system governance standards
  • Support change management, stakeholder communications and user adoption activities for the releases including conduct user training sessions

Requirements

  • 5 + years experience as Business Analyst
  • Experience in agile-scrum methodology and end-to-end project lifecycle, including writing user stories and participating in sprint ceremonies
  • Experience with tools like Confluence, JIRA, or similar project management and documentation platforms
  • Experience in UAT
  • Experience building government or public sector digital products
  • Experience in integrating legacy systems into a modern platform

Desirable Experience

  • Experience with OutSystems-based delivery
  • Experience in GovTech tech stack
  • Experience in OutSystems-based delivery
  • Experience in handling legacy tech systems
  • Experience in integrating applications with AI or machine learning services
  • Experience in UX design and problem discovery, such as facilitating user research and co-creation workshops, problem framing, service blueprinting, user journey mapping and synthesising research findings into actionable requirements
  • Familiarity with AI tools to accelerate research synthesis, requirements documentation and ways of working
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