Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 29 days ago

Associate Site Reliability Engineer

FreedomPay26 open roles

Where
Select USA Remote Locations
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAssociate Site Reliability EngineerFreedomPay · Select USA Remote Locations

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FreedomPay's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 29 days ago

The posting

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

FreedomPay is seeking an Associate Site Reliability Engineer to help maintain the availability, performance, and reliability of our rapidly growing global payment platform. This full-time salaried position is an excellent opportunity for an early-career engineer who is passionate about automation, observability, and the practical application of AI in technology operations.

The ideal candidate is curious, eager to learn, and excited about using AI-powered tools to solve problems more efficiently. You will work alongside experienced Site Reliability Engineers, Infrastructure Engineers, and Software Engineers to monitor system health, investigate incidents, automate operational tasks, and help build the next generation of intelligent operational workflows.

About the Role

  • Enjoys solving technical problems and learning new technologies.
  • Seeks opportunities to automate repetitive work.
  • Has experience using AI tools to improve productivity and troubleshooting.
  • Is excited about building a career in Site Reliability Engineering, Platform Engineering, or Cloud Operations.

Primary Responsibilities:

  • Learn and develop a strong understanding of FreedomPay's platform and application ecosystem.
  • Work directly with development teams to integrate observability into FreedomPay products as they are being built.
  • Implement AI tools to accelerate troubleshooting, documentation, reporting, and automation development.
  • Support monitoring improvements through alert tuning, dashboard development, and observability enhancements.
  • Build and maintain automation scripts and workflows that reduce manual operational effort.
  • Investigate alerts, identify root causes, and collaborate with senior engineers on remediation efforts.
  • Troubleshoot scheduled jobs, integrations, and data-processing issues.

AI Enablement & Automation

  • Use AI-assisted development tools such as Claude, ChatGPT, Azure AI services, or similar technologies to improve productivity.
  • Build agents that will create and maintain observability standards across multiple development teams and applications.
  • Apply AI tools to investigate incidents, analyze logs, and accelerate root-cause analysis.
  • Experiment with AI-powered observability capabilities such as anomaly detection and intelligent alerting.
  • Learn best practices for responsible AI usage in a highly regulated payment-processing environment.
  • Contribute to a culture of continuous improvement through automation, AI experimentation, and knowledge sharing.

Required Background and Experience

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
  • 1-3 years of technical experience in software engineering, cloud operations, infrastructure support, DevOps, platform operations, or a related discipline.
  • Strong desire to learn new technologies and continuously develop technical skills.
  • Demonstrated interest in AI, automation, scripting, or cloud technologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities.

Required Technical Skills

  • Familiarity with monitoring or observability platforms such as Dynatrace, Datadog, New Relic, Splunk, or similar tools.
  • Experience using AI-powered productivity, coding, or troubleshooting tools.
  • Basic scripting experience with Python, PowerShell, or another programming language.
  • Foundational SQL knowledge.
  • Basic understanding of networking concepts including DNS, HTTP/HTTPS, TCP/IP, and load balancing.
  • Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
  • Understanding of software development lifecycle concepts and modern application architectures.

Preferred Technical Skills and Experience

  • Internship, coursework, or hands-on experience related to cloud infrastructure, DevOps, SRE, or platform operations.
  • Experience using Git, CI/CD pipelines, or Infrastructure as Code tools.
  • Exposure to containers and Kubernetes.
  • Experience building small automations, scripts, or AI-powered workflows.
  • Familiarity with Azure AI Foundry, Claude, ChatGPT, or similar AI technologies.
  • Experience supporting customer-facing or transaction-processing systems.

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against FreedomPay's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FreedomPay's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FreedomPay's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.