Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 100 days ago

Stadium Tour Guide - Weekend

Fulham FC29 open roles

Where
Craven Cottage, United Kingdom
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowStadium Tour Guide - WeekendFulham FC · Craven Cottage, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fulham FC's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Fulham FC postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 100 days ago

Fulham FC median: 2 days open

The posting

Job description

We intend on building the Craven Cottage stadium tour to be one of the truly popular London experiences for football fans and visitors to London. Our guides are key to this objective. Craven Cottage tour guides are expected to be hard working, well presented, passionate and dedicated to ensuring that our guest’s expectations are met every time. Guides are also expected to be proactive and receptive to performance feedback and to be enthusiastic, proud club ambassadors in every possible aspect of the position. KEY RESPONSIBILITIES

  • To support the delivery of the Craven Cottage stadium tour, across all operations and in every respect
  • To deliver an engaging stadium tour to a wide variety of guests
  • To handle payments
  • Provide a customer service experience to our guests that meets their expectations
  • To deliver a personable tour, including welcoming and saying goodbye to the group
  • To deal with a wide variety of customer enquiries
  • To be a proud and enthusiastic club ambassador
  • Taking photo’s where requested for guests where and when permitted
  • To liase with stadium management, stadium tour manager and security on a tour day and while the tour is in progress where necessary
  • Ensure that the tour route is litter free, clear, safe and adheres to health and safety policies and procedures
  • To promote the club at every opportunity including ticketing, retail, hospitality and events
  • Deliver other tours relevant to Fulham Football Club
  • To carry out other related duties that may reasonably be required including covering for absent staff during holidays and sickness
  • To be responsible for the safety and security of staff, visitors and the ground throughout the tour and while guests are present in the stadium. This includes following instructions from the stadium tour manager, security, stadium management and other departments

PERSON SPECIFICATION AND ATTRIBUTES

  • Smart and well presented
  • Guest oriented
  • Positive attitude
  • Friendly, flexible and proactive
  • Strong team player with the ability and willingness to work alone
  • Knowledgeable and passionate regarding Craven Cottage and Fulham Football Club
  • Willing to improve and develop
  • Reliable and punctual
  • High personal standards
  • Values and respects others
  • Takes responsibility
  • Ideally a Fulham fan but this is not essential
  • The ability and willingness to work home match days if required
  • The willingness to wear official club branded clothes as directed by the stadium tour manager when leading tours or on duty.
  • The ability to regularly work weekends

Skills and Experience

  • Excellent communication skills with the confidence to speak to large groups
  • Customer service skills with the desire to improve
  • The ability to study and learn the history of the club and ground
  • The ability to present the information to the timings required in an interesting, passionate manner and with historical accuracy
  • The ability and interest in remaining up to date with the latest club news
  • Where necessary, the willingness and ability to work in an office environment, responding to emails, answering enquiries, selling tickets for the tour and tour events.

Job benefits

Full training will be provided to the successful applicant.

This is a casual position and hours will be arranged accordingly.

Shifts will involve weekend, weekdays, bank holidays and potentially match days. Hours might involve evening shifts or early starts when required. The length of the shift may vary according to the needs of the organisation and events.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Fulham FC's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fulham FC's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fulham FC's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.