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Open nowPosted 9 hours ago

Customer Service Rep - Laser City

FunEx Head Office5 open roles

Where
Edmonton, Alberta, Canada
Work mode
On site
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Your applicationOpen nowCustomer Service Rep - Laser CityFunEx Head Office · Edmonton, Alberta, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FunEx Head Office's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. FunEx Head Office postings stay open a median of 31 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 9 hours ago

FunEx Head Office median: 31 days open

The posting

We are looking for fun, friendly and outgoing people to join our Customer Service team in Edmonton!

What does a Customer Service Team Member do?

  • Answer incoming phone calls and return voicemails
  • Reach out by phone to our past customers to book them in again
  • Respond to email inquiries
  • Collect payments over the phone and online
  • Respond in real time to online chats (yes - a real human answers those!)
  • Other tasks as needed

We are currently looking for folks with:

  • Tuesday afternoon availability (starting at 3pm or earlier)
  • 1 other weekday
  • Saturday/Sunday

General Requirements

  • 18 years or older
  • Genuine empathy for others, with a desire to understand and help
  • Very organized and doesn't let things "slip through"
  • Excellent computer and internet skills
  • Happy, friendly and outgoing, with a positive "can-do" attitude
  • Flexible and adaptable
  • Excellent communication skills (written and verbal)

Must Have Experience

  • Phone Experience Are you pumped to pick up the phone and help customers? Are comfortable starting conversations and asking questions? Great - Our customers are here to have fun, so it’s usually a fun and happy call But, this can’t be your first job answering phones
  • Previous Customer Service Experience Dealing with the public isn't for everyone, so we need you to have had customer-facing roles in the past and know that you enjoy helping customers make happy memories with us
  • Experience working in an office + sitting at a desk This job is all office work, so sitting at a desk for your full shift has to be a-okay with you.
  • Closing that sale We aren’t pushy about sales, but we are a business. The candidate for this role needs to be able to upsell, close the sale, and ask for the booking. A tiny bit of a competitive spirit will work well.

Please fill in the application form questions so we can get to know you! This is a very communication-heavy role, so if you send us an AI written response that you send to everyone else, well, that probably won't look good. Tell us a little about yourself. Tell us a little about what you're looking for (hours, availability, etc). Tell us why you'd be awesome at this job!

Also, tell us if you're a dog or cat person (this is to see who reads everything....)!

We genuinely look forward to hearing from you!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against FunEx Head Office's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on FunEx Head Office's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    FunEx Head Office's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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