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Open nowPosted 69 days ago

Executive - Business Development (Ahmedabad)

Gamlaa43 open roles

Where
Ahmedabad
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Your applicationOpen nowExecutive - Business Development (Ahmedabad)Gamlaa · Ahmedabad
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 69 days ago

The posting

Key Responsibilities

1. Sales Enquiry & Client Coordination

  • Handle incoming sales enquiries through calls, WhatsApp, email, referrals, and other channels.
  • Understand client requirements and coordinate with the internal team for suitable solutions.
  • Prepare and share quotations, proposals, and basic commercial details with clients.
  • Follow up regularly on open enquiries and convert enquiries into confirmed orders.
  • Maintain proper records of leads, enquiries, discussions, quotations, and order status.
  • Build and maintain good relationships with existing and prospective clients.

2. Site Visits & Project Coordination

  • Visit client sites to understand project requirements, site conditions, measurements, and execution requirements.
  • Coordinate with the design and project teams for site feasibility and project planning.
  • Support preparation of project scope, BOQ, material requirements, and execution schedules.
  • Coordinate with vendors, contractors, supervisors, and site teams during project execution.
  • Monitor project progress and ensure work is completed as per agreed scope, quality standards, and timelines.
  • Identify site-related issues and coordinate with the concerned team for timely resolution.
  • Conduct regular site visits and provide progress updates to management and clients.

3. CRM Management

  • Maintain accurate and updated customer and project information in the CRM system.
  • Record all enquiries, follow-ups, site visits, quotations, orders, project status, and customer communications.
  • Ensure timely follow-up on pending leads and opportunities.
  • Maintain customer history and project documentation for future reference.
  • Prepare regular reports on enquiries, conversions, projects, pending actions, and customer complaints.

4. Maintenance & After-Sales Service

  • Coordinate with clients for post-installation maintenance requirements.
  • Receive and register maintenance complaints/service requests.
  • Schedule site visits and coordinate with maintenance teams for resolution.
  • Monitor closure of complaints within the committed timeline.
  • Follow up with clients after service completion to ensure satisfaction.
  • Identify recurring maintenance issues and highlight them to the management for corrective action.
  • Support AMC renewal and other post-sales opportunities.

5. Internal Coordination

  • Coordinate closely with Sales, Design, Procurement, Project Execution, Finance, and Maintenance teams.
  • Ensure proper communication of client requirements to the relevant internal teams.
  • Track material requirements and delivery schedules wherever required.
  • Follow up on pending actions and ensure timely closure.
  • Escalate commercial, operational, quality, or customer-related issues to management.
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