The posting
JOB TITLE: SOLUTIONS ENGINEER (PRE-SALES).
GROSS SALARY: 120,000
Location: Nairobi, Kenya Industry: IT Distribution / Technology Solutions Employment Type: Full-time
About the Opportunity;
Our client is seeking a commercially aware and technically accomplished Solutions Engineer to translate customer technology requirements into practical, competitive and commercially viable solutions.
The successful candidate will work at the intersection of technology and business development, partnering with the sales team and engaging customers to understand their operational challenges, develop appropriate technical solutions and influence purchasing decisions.
This is an opportunity for a technology professional who enjoys solving complex customer problems, engaging decision-makers and using technical expertise to support business growth.
What You Will Be Expected to Deliver
1. Customer Requirements Translated into Practical Technical Solutions
You will ensure that customer needs are properly understood and translated into appropriate technology solutions.
Success in this area will mean:
- Conducting structured technical discovery sessions to understand customer environments, operational challenges and business requirements.
- Identifying the appropriate products, technologies, configurations and integrations to address identified needs.
- Developing solutions that are technically sound, scalable, practical and aligned with customer budgets.
- Advising customers on suitable alternatives where their initial requirements are technically or commercially impractical.
2. Competitive Technical Proposals and Solution Designs
You will develop technical proposals that clearly demonstrate how the recommended solution addresses the customer's requirements and delivers value.
Success in this area will mean:
- Preparing detailed technical proposals, solution specifications, configurations and bills of quantities.
- Developing technical responses to RFPs, RFQs and tender submissions.
- Ensuring proposed solutions meet customer specifications and relevant technical compliance requirements.
- Working with suppliers and internal teams to validate product suitability, pricing and technical specifications.
3. Customer Confidence and Technical Buy-In
You will help customers understand, evaluate and gain confidence in the proposed technology solutions.
Success in this area will mean:
- Leading technical presentations, product demonstrations and proof-of-concept exercises.
- Explaining complex technical concepts in a clear and accessible manner to technical and non-technical decision-makers.
- Addressing technical objections, clarifying concerns and recommending appropriate solutions.
- Establishing credibility as a trusted technical advisor throughout the customer engagement process.
4. Successful Conversion of Sales Opportunities
You will work alongside the sales team to strengthen opportunities and improve the organisation's ability to win business.
Success in this area will mean:
- Providing technical input throughout the sales cycle, from opportunity qualification to proposal development and deal closure.
- Supporting the sales team in identifying suitable technical solutions for prospective customers.
- Helping differentiate the organisation's solutions based on technical capability, suitability and value.
- Contributing to successful deal conversion through effective technical engagement and customer support.
5. Technically Viable Solutions and Effective Handover
You will ensure that solutions presented to customers can be delivered as proposed.
Success in this area will mean:
- Collaborating with implementation and technical teams to validate solution feasibility.
- Identifying technical risks, dependencies and potential implementation challenges before proposals are submitted.
- Providing clear technical documentation and handover information to delivery teams.
- Staying informed about new technologies, product developments and industry trends to continuously improve solution offerings.
What You Bring
Education
- Bachelor's degree or Diploma in Information Technology, Computer Science, Telecommunications, Electrical/Electronic Engineering or a related technical discipline.
Experience
- At least 3–5 years of relevant experience in Solutions Engineering, Presales Engineering, Technical Sales Engineering, Systems Engineering or a related ICT environment.
- Demonstrable experience translating customer requirements into technical solutions.
- Experience developing technical proposals, responding to tenders and preparing solution specifications.
- Experience conducting customer-facing technical presentations and product demonstrations.
- Exposure to working alongside sales teams in a commercially driven environment.
Technical Capabilities
- Good understanding of IT infrastructure, networking, hardware, software and enterprise technology environments.
- Ability to evaluate technical requirements and recommend appropriate products, configurations and solutions.
- Ability to interpret technical specifications and assess solution compatibility and feasibility.
The Person We Are Looking For;
You are a practical problem-solver who combines technical competence with commercial awareness. You enjoy engaging customers, asking the right questions and finding solutions that address real business challenges.
You communicate confidently with different stakeholders, take ownership of your recommendations and understand that a good technical solution must not only work but also make commercial sense.
Application Deadline:
Interested and qualified candidates are invited to submit their CVs by latest Friday 6th November, 2026. Only shortlisted candidates will be contacted.
