The posting
Gear Inc. is seeking a QA (Quality Assurance) Officer for our Moderation teams on a full time basis. The ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Where you will work
Thanh Khe, Da Nang.
Responsibility
- Review the implementation & efficiency of quality and inspection systems; Plan, conduct & monitor testing and inspection of materials and products to ensure the quality's product; - Investigate customer's claims and non-conformance issues; - Analyze data to identify areas for improvement in the quality systems; - Develop, recommend and monitor corrective and preventative actions; - Evaluate audit findings and implement appropriate corrective action. Key skills and experience - Good English skills in reading, gathering information from foreign customer's requirements; - Have at least 1-year experience in customer support, service analysis; - Have content-moderation-related skills is preferable; - Be detail oriented with strong analytical skills; - Proficient skills with MS Office and Google Drive; - Willingness to handle multi-project; - Have good communication skills is an advantage; - Able to work on Holidays is preferable; - Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content. Benefits 1. Salary and Benefits - Attractive salary and benefits (Competitive Basic Salary, Lunch Allowance, - End of Year Bonus) and annual performance review; - Premium Healthcare and Mental Health Care service for you, 100% covered by the company; - Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world; - Annual health check, annual flu vaccination; - Fantastic internal events; - Paid leave (12 days/year). 2. Working Environment - We work 40 hours per week; - International, fun and professional working environment; - Modern hardware provided by the company (laptop, monitor, etc.); - No dress code; - Free drinks (coffee, tea, etc.); - English working environment; - Training and career development opportunities.



