Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 days ago

Team Lead

Gear Inc225 open roles

Where
Kolkata, West Bengal, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam LeadGear Inc · Kolkata, West Bengal, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gear Inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Introduction

Gear Inc. is seeking a Team Lead for BPO (Business Process Outsourcing) company. Ideal candidates are able to adapt and are well known with fast-moving and last-moment change.

Responsibility

  • Manage, inspire, and mentor a group of Process Associates (PA).
  • Hold regular team meetings, evaluate performance, and offer helpful criticism.
  • Manage escalations and challenging situations while advising and supporting PAs.
  • Make sure that all PA tasks are completed smoothly and effectively.
  • Keep up with periodic updates and make sure the team follows them.
  • Conduct briefings & process updates to the team to improve their abilities.
  • Handle clients' requests and escalations, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Should make themselves approachable for PAs.
  • Report any issues or challenges directly to the reporting manager immediately.
  • Will be responsible for checking the roster adherence of PAs and managing shrinkages of the floor.
  • Leading team meetings, asking questions to other leaders to better understand what the PAs are receiving, educating and coaching workers regarding processes and practices, and explain expectations to (CSA).
  • Assisting the team members in identifying trend analysis and establishing team's goals.
  • Ensure the team members are achieving daily productivity and desired service levels as per the KPIs and in case of any deviation correct action plan to be shared.
  • Prepare reports and analyze data to improve processes, ensure resources are properly
  • allocated based on the volume trend analysis and maximize the team's efficiency.

Key skills and experience

  • Education: Bachelor's degree preferred.
  • Experience: 1+ years in Medical Billing, Insurance Claims, or a related field.

Skills

  • Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
  • Problem-solving and critical-thinking abilities.
  • Strong team management and leadership abilities.
  • Ability to handle client conversations and multitask.
  • Ability to manage delicate material and perform under pressure.
  • Adaptability to fast-paced environments and shift work.
  • Decisiveness and attention to detail.

Language Requirement

  • English: Fluent or Business Proficient (C1 and up).

Please send your most updated CV at [email protected]

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Gear Inc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gear Inc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Gear Inc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.