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Open nowPosted 10 days ago

HVAC Technical Product Trainer

Gensco Inc / Slakey Brothers, Inc13 open roles

Where
Elk Grove, CA, USA
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Your applicationOpen nowHVAC Technical Product TrainerGensco Inc / Slakey Brothers, Inc · Elk Grove, CA, USA

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 10 days ago

The posting

We have an amazing opportunity for a HVAC Technical Product Trainer to join the Tech Services Team in Elk Grove, California!

Summary

  • The HVAC Technical Product Trainer will perform a broad range of equipment support functions and training for Slakey's customers and branches.
  • Provide customers and Slakey Brothers Team Members with product application, installation, and service training for our major equipment lines.
  • Provide education to all dealers on unitary and ductless products to include: product feature benefits, system matches, application basics, installation best practices, proper startup, and service.
  • Develop and deliver instructional classes, presentations, and videos to assist new and existing dealers.
  • Provide technical field support assistance for Slakey Brothers customers.
  • Provide parts research assistance, accessory, and functional parts stock suggestions.
  • Able to travel as required with extended overnight stays

Skills and Qualifications

  • 5+ years of related work experience and excellent knowledge of HVAC industry
  • Completion of a 2-year college degree in technical studies or equivalent work experience
  • Ductless background knowledge preferred
  • Demonstrated ability to manage details and meet deadlines with 100% accuracy
  • Customer service-oriented approach, responds to requests with a sense of urgency
  • Strong attention to detail, excellent time management and organizational skills
  • Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
  • Ability to use tact and diplomacy in sensitive situations
  • Recognizes when to use a formal or informal approach, good at crafting a solution rather than simply saying “no”
  • Excellent presentation and communication skills
  • Able to operate a personal computer, calculator, other office machines, and proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
  • Excellent driving record
  • Able to work sitting or standing and to move freely throughout our facilities
  • Able to lift and carry equipment and supplies on a frequent basis
  • Able to travel as required with extended overnight stays

Comprehensive and competitive benefits package includes:

  • Healthcare coverage of medical, dental and vision available first of the month following date of hire
  • Discretionary Profit Sharing
  • 401(k) Retirement Plan
  • Annual Holidays: 6 Paid Holidays and up to 2 Paid Floating Holidays
  • Paid Vacation (Full Time Team Member Accrual: First 12 Months - 40 hours, Year 1-5 - 80 hours)
  • Tuition reimbursement for 2-year and 4-year degree programs
  • Life Insurance, Voluntary Supplemental Life Insurance
  • Long-Term Disability, Voluntary Short-Term Disability
  • Employee Assistance Program
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