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Open nowPosted 273 days ago

Senior Account Manager - BFSI

Ghobash Group130 open roles

Where
Dubai, United Arab Emirates
Work mode
On site
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Your applicationOpen nowSenior Account Manager - BFSIGhobash Group · Dubai, United Arab Emirates

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Ghobash Group postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 273 days ago

Ghobash Group median: 14 days open

The posting

Company Description

CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.

Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.

A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.

Job Description

The Senior Account Manager – BFSI will manage strategic client relationships within the banking, financial services and insurance sector, drive business growth through upsell/cross-sell opportunities and ensure high levels of customer satisfaction and retention. The role will require a strong understanding of BFSI client challenges, IT/digital solutions (cloud, security, outsourcing), and the ability to operate at senior stakeholder levels.

DUTIES & RESPONSIBILITIES

  • Serve as main point of contact for designated BFSI accounts: build, maintain and deepen strong relationships with C-level and senior stakeholders in banks, insurance companies, fin-techs and other financial institutions.
  • Develop and execute account plans aligned with annual targets, client goals and CNS’s solution portfolio.
  • Identify and drive new business opportunities (upselling, cross-selling) within existing accounts and pursue new accounts in the BFSI vertical.
  • Manage full sales lifecycle: from opportunity identification, solution design (in partnership with pre-sales/solution architects), proposal, negotiation to contract closure.
  • Collaborate with pre-sales, delivery, service operations, finance and contract teams to ensure smooth implementation, billing and support for clients.
  • Monitor account health, report on performance, pipeline, risks and opportunities, and provide regular updates to senior sales leadership.
  • Understand market dynamics, competitor activity and BFSI industry trends to position CNS solutions competitively.
  • Ensure high client satisfaction and retention by proactively managing escalations, service delivery issues and evolving client needs.
  • Maintain accurate data in CRM tools (e.g., Salesforce, HubSpot) and ensure adherence to internal processes and standards.
  • Represent the company at client meetings, industry events and contribute to thought leadership in the BFSI space.

Qualifications

Education

  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field eg computer science.
  • MBA studies preferred.

Experience

  • Minimum of 10 years of experience in account management in the UAE, client relationship management or sales, with significant exposure to BFSI clients (banks/insurance/fintech) and/or technology solutions sold into BFSI.
  • Excellent communication, presentation and negotiation skills; ability to engage senior stakeholders and build trusted advisor relationships.
  • Strong strategic thinking, commercial acumen and ability to develop account plans and deliver results.
  • Experience working with CRM systems, pipeline management, forecasting and reporting.
  • Ability to collaborate with cross-functional teams (pre-sales, delivery, finance) and manage multiple stakeholders.
  • Self-driven, results-oriented and able to operate in a fast-paced, dynamic environment.
  • Fluency in English; Arabic language skills would be advantageous.
  • Experience and knowledge within the UAE Banking market.

Additional Information

Compliance with policies and procedures based on the ISO standards adopted by CNS.

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