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Open nowPosted 8 hours ago

Inside Sales/ Customer Service Representative

GHX Industrial, LLC279 open roles

Where
Abilene, TX 79602
Work mode
On site
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Your applicationOpen nowInside Sales/ Customer Service RepresentativeGHX Industrial, LLC · Abilene, TX 79602
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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. GHX Industrial, LLC postings stay open a median of 36 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 8 hours ago

GHX Industrial, LLC median: 36 days open

The posting

McCarty Equipment, a SunSource company, is a highly recognized value-added distributer and fabricator of hose. With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools. We have the capability to provide support for all your industrial and MRO needs with a vast array of tools, hand tools, fasteners, consumables, and a factory authorized tool repair facility. Check us out! www.mccartyequipment.com

The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.

Essential Functions:

  • Sell industrial hose, gasket and piping products and maintain customer accounts
  • Take orders on the phone and over the internet
  • Enter orders and product quotes into the computer system
  • Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
  • Estimate delivery dates based on knowledge of production and delivery schedules and inventory
  • Prepares reports of business transactions in company database
  • Works with account managers to keep account activities up to date
  • Investigates and resolves customer problems with deliveries
  • Conduct technical research and work with customers to bring to market viable solutions
  • Interpret customer drawings, specifications, solid models and engineering data to then translate into an assembly bill of materials, price and quote from available information, then make fabrication drawings
  • Establish component part numbers, set up assembly parts, enter orders, purchase components, create drawings/die files for all branches, and schedule projects with production
  • Follow orders through the process from door to door, solving any problems along the way
  • Manage all files including purchase orders, drawings, specifications and models
  • This position is onsite and does not offer a remote work arrangement

Experience, Education and Skills:

  • Education: High school diploma or equivalent. Associates degree or higher is preferred.
  • Industry Knowledge: Must possess good working knowledge of engineering principals, solid modeling, welding and fabrication. Knowledge of industrial hose, gasket and piping required. Must be able to successfully function in a fast paced, high volume environment.
  • Tech Skills: Microsoft Office tools such as Word, Excel, Solid works, etc.

We offer:

  • Medical/ Dental/ Vision/ 401k
  • Paid Vacation and Holidays
  • Tuition reimbursement and ongoing development opportunities
  • A supportive, team-focused environment
  • Stability in a well-established company

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).

Sun-Source | Privacy Policy #mccassc

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