Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 2 hours ago

Helpdesk Engineer

gilat/39.00523 open roles

Where
Chișinău, Moldova
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHelpdesk Engineergilat/39.005 · Chișinău, Moldova

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on gilat/39.005's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.6%14 days
  5. 34.3%30 days
  6. 43.5%60 days
This job: first seen 2 hours ago

The posting

We are Gilat. Anywhere on the planet and in space, we bring Boundless Communications.

At Gilat Satellite Networks, (NASDAQ: GILT, TASE: GILT) we’re not just shaping the future of satellite communications—we’re transforming how the world connects. From bridging the digital divide to powering in-flight connectivity and delivering combat-proven advanced SATCOM solutions, we're driving deep-tech satellite innovation. We believe in the right of all people to be connected and are united in our resolution to provide communication solutions to all reaches of the world.

Who we are looking for

A service-minded Helpdesk Engineer who owns each ticket end to end: diagnose first, fix what you can, and escalate with clear evidence when you can't. You will join our global Helpdesk in Chișinău, the first line of IT support for Gilat employees across Israel, Europe, Latin America and Asia.

This is a hands-on role in our Global Technology & Infrastructure group. Each Helpdesk engineer is paired with a senior System Administrator as a mentor, with a clear growth path toward system administration.

What you will do

  • Handle requests and incidents in SysAid, by email and phone, from first response to resolution within SLA.
  • Onboard and offboard employees: accounts, Microsoft 365 licenses, groups and permissions, devices and equipment return.
  • Support Microsoft 365: Exchange Online (shared mailboxes, delegation, message trace, quarantine release), Teams, SharePoint and OneDrive, and guest access for external partners.
  • Manage users, security groups and file-share permissions in Active Directory and Microsoft Entra ID, including SSO application setup.
  • Set up and support Windows laptops; deploy software and patches with SCCM, Intune and Automox, and manage BitLocker encryption.
  • Provide remote support (TeamViewer) to users and to sites without local IT, coordinating local vendors for on-site work.
  • Handle access and security requests: web access policies (Netskope / Island), network access control (Portnox) and CrowdStrike endpoint protection.
  • Triage security alerts raised by our SOC with the affected users and devices, then resolve or escalate them.
  • Run routine operational checks: Commvault backup restore tests, PRTG monitoring and recurring reports.
  • Escalate to the System team with full diagnostics, and document solutions in the knowledge base.

Requirements

  • At least 1 year of experience in IT support or Helpdesk, working with a ticketing system - a Must
  • Hands-on experience supporting Windows 10/11 and Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) — a Must
  • Working knowledge of Active Directory and Microsoft Entra ID (users, groups, permissions, MFA) - a Must
  • Fluent English, written and spoken - a Must
  •  Availability for rotating shifts, including evenings, nights, weekends and public holidays - a Must
  • Strong troubleshooting skills and clear, service-oriented communication with users at every level
  • Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi) for first-level troubleshooting
  • Experience with endpoint management (SCCM, Intune or Automox) - an advantage
  • Experience with security tools such as EDR (CrowdStrike), NAC (Portnox) or web security (Netskope / Island) - an advantage
  • Basic PowerShell scripting - an advantage
  • Certifications such as CompTIA A+ / Network+, Microsoft MD-102 or MS-900 - an advantage

Working Hours

This is a shift-based role on the Israeli work week: the Helpdesk covers Sunday to Thursday around the clock, Friday until midnight, and Saturday with a day shift. Engineers rotate through early (07:00–16:00), day (09:00–18:00 or 10:00–19:00), evening (15:00–23:00) and night (23:00–07:00) shifts, including public holidays.

#LI-IM6

#LI-Hybrid

#GLT

What we have for you

  • An exciting job opportunity in a fast moving and fascinating industry with unique learning experience in our company
  • Professional Trainings: online, external, certifications
  • A competitive salary and bonuses system
  • Office in the center of Chisinau
  • Refreshments
  • Lunch compensation
  • Private Medical insurance inclusive Dental, Oculist (65 000 lei)
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against gilat/39.005's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on gilat/39.005's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    gilat/39.005's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.