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Open nowFirst seen 47 hours ago

Admin Processor

global-channel-management-inc944 open roles

Where
Milwaukee, WI, United States
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Your applicationOpen nowAdmin Processorglobal-channel-management-inc · Milwaukee, WI, United States

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Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 47 hours ago

The posting

Admin Processor needs 1 year in telephone customer service or related experience

Admin Processor requires:

  • 1 year in telephone customer service or related experience
  • Excellent communication skills
  • Knowledge of the use of PCs and related software
  • Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio.
  • Position requires sitting for long periods of time and considerable handling of paperwork, telephones, as well as keyboarding requiring repetitive motions with fingers

Admin Processor duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Answers questions regarding child support payments posting, payments disbursement, and account histories.
  • Defines or resolves inquiries received either through written or telephone correspondence.
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Maintains updated records and logs.
  • All other duties as assigned
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