The posting
We're Hiring: Senior Application Consultant
Employment Type: Full-time Reports To: General Manager
Experience Required: 3+ years
Education: Bachelors degree or diploma in IT, Computer Science, or a related field
Are you a tech-savvy consultant ready to lead ERP projects and deliver business-changing solutions?
Join us as a Senior Application Consultant and take charge of full-cycle software implementations, client success, and team mentorship. Shape how our clients transform digitally while growing your leadership skills.
What You'll Do:
- Drive the full project lifecycle: from pre-sales consultations and product demos to implementation, training, and post-sales support.
- Lead client engagements and serve as a trusted advisor for technology solutions.
- Develop comprehensive technical proposals, training plans, and user documentation.
- Conduct user requirement studies, testing, and system go-lives.
- Collaborate with internal teams and partners to ensure project success and client satisfaction.
- Mentor junior consultants, supporting their development and project readiness.
- Provide health checks and client feedback reviews to track solution adoption and performance.
What You Bring:
- 3+ years in project delivery, application support, or consulting roles.
- Strong project management, troubleshooting, and customer engagement skills.
- Capable of leading product demonstrations across multiple product lines.
- Proven leadership and team-building experience.
- Superior written and verbal communication skills.
- Highly organized with excellent time management and the ability to meet deadlines.
️ Compliance & Culture
- Uphold all HSE (Health, Safety & Environmental) policies and ISO 9001 Quality Assurance Standards.
- Maintain strict adherence to HR and communication protocols.
- Stay laser-focused on customer satisfaction throughout every interaction.
Additional Responsibilities
- Provide regular project updates and close-out reports.
- Assist in customer satisfaction surveys and continuous improvement feedback.
- Support internal IT resource planning through recommendations.
- Take on ad hoc tasks across departments as assigned by management.
- Deliver mentorship and structured training to junior consultants.
- Guide technical upskilling and capability development within the team.
Key Performance Indicators
- Customer Retention Rate
- Customer Satisfaction Score
- Project Timeliness and Budget Compliance
- Post-Training Support Requests
- Support Response Times
Why Join Us?
- Lead impactful digital transformation projects with major clients.
- Grow your leadership and technical skills in a collaborative environment.
- Competitive salary and career development opportunities.
- Supportive culture focused on innovation and client success.
Ready to make an impact? Apply now!



