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Open nowPosted 29 days ago

Technician Relations Manager - Constanta (Romania), Madrid (Spain)

Global Wind Service20 open roles

Where
Madrid (Spain), Constanța, Romania
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Your applicationOpen nowTechnician Relations Manager - Constanta (Romania), Madrid (Spain)Global Wind Service · Madrid (Spain), Constanța, Romania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Global Wind Service's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 29 days ago

The posting

Role Purpose

The Technician Relations Manager is the first point of contact for GWS field technicians and is responsible for providing clear communication, administrative support and coordination between technicians and internal departments, without requiring technical expertise.

Work setup: Hybrid

Main Responsibilities

  • Maintain regular contact with travel technicians via email, phone, meetings and site visits
  • Provide accurate and timely information as the primary contact for technicians
  • Communicate project assignments and ensure technicians understand requirements
  • Hold routine check-ins with technicians and escalate concerns when needed
  • Update and maintain the Qualification Matrix with accurate data
  • Maintain and update technician CVs with skills, experience, and project history
  • Gather feedback from Site Managers and Leaders and ensure proper documentation
  • Monitor technician utilization and share relevant information with the Resource Allocation Team
  • Coordinate annual leave requests with Resource Allocation Team, Project Management, and Site Management
  • Support HR and Management in disciplinary processes by providing required documentation and following procedures
  • Manage onboarding checklists for new technicians and support all offboarding steps
  • Approve internal expenses within defined limits
  • Collaborate with internal departments to ensure efficient processes and communication flow
  • Introduce updated contract types for technicians when required
  • Approve clothing budgets in accordance with guidelines
  • Provide coverage for other Technician Relations Managers during their absence (holidays, sick leave)
  • Support other departments with the implementation of new or updated processes
  • Experience interacting with people both remotely and in person
  • Background in recruitment / HR, renewable, customer service or a similar administrative environment (advantage)
  • Strong communication skills and a service-oriented mindset
  • Ability to work in a structured, process-driven manner and maintain accurate data
  • Proactive approach and ability to work with a multicultural workforce
  • Fluent English (written and spoken)
  • Driving license
  • Valid Passport
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  1. A CV for this posting

    Written against Global Wind Service's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Global Wind Service's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

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