Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 30 days ago

Product Manager, GM Protection Mexico

GM Financial IO38 open roles

Where
Monterrey, NLE, Mexico
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProduct Manager, GM Protection MexicoGM Financial IO · Monterrey, NLE, Mexico

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on GM Financial IO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. GM Financial IO postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 30 days ago

GM Financial IO median: 17 days open

The posting

Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

Responsibilities

About the Role

The Product Manager, GM Protection Mexico is responsible for the end-to-end management of GM Financial Mexico's Protection product portfolio, including Extended Warranty and future protection products. This role leads product strategy, customer and dealer research, product design, pricing coordination, customer experience development, and go-to-market execution.

The position serves as the voice of the customer, dealer, and business, translating market opportunities into profitable and differentiated protection solutions that strengthen customer retention, dealer engagement, and GM Financial's strategic objectives in Mexico.

Reporting to VP IO Insurance, the Product Manager works cross-functionally with Sales, Operations, Actuarial, Finance, Legal, Compliance, Customer Experience, Dealer Services, Marketing, IT, and Third-Party Administrators to deliver industry-leading protection programs.

In this role you will:

Product Strategy, Innovation & Development

  • Develop and manage the strategic roadmap for GM Protection Mexico products, including new coverages, enhancements, and lifecycle priorities.
  • Conduct customer, dealer, market, and competitive research to identify unmet needs, growth opportunities, and product innovation priorities.
  • Lead product definition and business case development, including coverage structure, benefits, eligibility, contract provisions, claims experience, and customer communications.
  • Coordinate with actuarial, finance, legal, compliance, and implementation partners to support pricing, profitability, risk analysis, regulatory adherence, and launch readiness.

Customer Experience & Voice of Customer

  • Serve as the champion for customer experience across the protection product ecosystem.
  • Develop voice-of-customer processes and feedback mechanisms.
  • Map and continuously improve customer and dealer journeys.
  • Identify customer pain points and opportunities to improve satisfaction, retention, and product value.
  • Establish metrics to measure customer experience and product adoption.

Dealer & Market Insights

  • Monitor competitive products, pricing, coverage offerings, and market trends.
  • Gather dealer feedback and incorporate insights into product development.
  • Conduct market and regulatory analyses to identify risks and opportunities.
  • Provide product expertise and recommendations to senior leadership.

Go-To-Market Execution

  • Develop product launch plans and supporting dealer communications.
  • Partner with Sales and Training teams to ensure successful product adoption.
  • Create and deliver product presentations, workshops, and executive updates.
  • Support dealer incentive and program enhancement initiatives.

Performance Management

  • Monitor product penetration, profitability, retention, claims performance, and customer satisfaction.
  • Establish product KPIs and performance reporting.
  • Recommend enhancements and corrective actions based on performance data.
  • Present results and strategic recommendations to executive leadership.
  • Support the new organization creation, teams’ development, onboarding and key results
  • Coach and guide team members

Qualifications

What makes You an ideal candidate?

  • Product strategy and roadmap development.
  • Customer-centric problem solving.
  • Strong analytical and quantitative skills.
  • Executive presentation and communication skills.
  • Ability to influence without direct authority.
  • Cross-functional leadership and stakeholder management.
  • Strong project execution and organizational skills.

Knowledge

  • Product management methodologies and design-thinking principles.
  • Customer journey mapping and customer experience management.
  • Strong understanding of dealership operations and automotive F&I environment preferred.
  • Knowledge of warranty, insurance, service contracts, or protection products desirable.

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

  • Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
  • Skills in evaluating AI outputs for accuracy, compliance, and bias
  • Experience integrating AI into workflows to improve efficiency or insights
  • Familiarity with AI assisted research, summarization, and content generation
  • Understanding of responsible AI use, including ethics and data protection

Work Experience & Education

  • 3-5 years of product management experience.
  • Experience leading customer-focused product design and development initiatives.
  • Experience in protection products, warranty, insurance, automotive finance, dealer services, financial services, or related industries preferred.
  • Demonstrated success managing products through the full lifecycle from concept to execution.
  • Demonstrated experience in team management, hiring and developing direct reports.
  • Experience as a lead of direct team members or managing stakeholders and/or business partners.

GM Financial is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people’s rights and freedoms.

#GMFJobs #LI-Hybrid #LI-AC2

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against GM Financial IO's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on GM Financial IO's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    GM Financial IO's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.