Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Ejecutivo de Experiencia al Cliente - Call Center

Golán20 open roles

Where
Boca del Monte, Guatemala, Guatemala
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEjecutivo de Experiencia al Cliente - Call CenterGolán · Boca del Monte, Guatemala, Guatemala

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Golán's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Golán postings stay open a median of 10 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted yesterday

Golán median: 10 days open

The posting

Descripción del puesto

Buscamos talento con vocación de servicio, excelentes habilidades de comunicación y orientación al cliente para formar parte de nuestro equipo de Call Center.

Serás responsable de brindar atención telefónica a nuestros clientes, resolver consultas, gestionar solicitudes y dar seguimiento a sus requerimientos, asegurando una experiencia de servicio cordial, eficiente y de calidad.

PRINCIPALES FUNCIONES

  • Atender llamadas entrantes y salientes de clientes.
  • Brindar información y asesoría sobre nuestros servicios y procesos.
  • Gestionar consultas, quejas, reclamos e inconvenientes.
  • Dar seguimiento a solicitudes hasta garantizar su resolución.
  • Registrar las gestiones realizadas en los sistemas correspondientes.
  • Canalizar casos especiales con las áreas responsables
  • ​​​​​​​Cumplir con los indicadores y estándares de calidad del servicio

Requisitos

  • Experiencia en servicio al cliente, preferiblemente en Call Center.
  • Género: indiferente.
  • Residir en Boca del Monte o zonas aledañas.
  • Disponibilidad para trabajar en turnos rotativos.
  • Excelentes habilidades de comunicación y atención al cliente.
  • Actitud de servicio, responsabilidad y orientación a resultado

Beneficios

  • Beca universitaria del 80% en Universidad Galileo, para estudiar la carrera de Administración de Empresas en modalidad 100% virtual.
  • Todas las prestaciones de ley: IGSS, IRTRA, aguinaldo y Bono 14.
  • Clínica médica empresarial.
  • Farmacia y cafetería subsidiadas.
  • Parqueo gratuito para motocicleta y automóvil.
  • Áreas recreativas.
  • Cooperativa de ahorro con diferentes beneficios.
  • Oportunidades de crecimiento y desarrollo profesional.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Golán's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Golán's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Golán's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.