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Open nowFirst seen 2 days ago

Operador de Servicio Al cliente

Golán19 open roles

Where
Boca del Monte, Guatemala, Guatemala
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Your applicationOpen nowOperador de Servicio Al clienteGolán · Boca del Monte, Guatemala, Guatemala

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Golán's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Golán postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

Golán median: 1 days open

The posting

Descripción del puesto

En el área de Call Center serás responsable de brindar atención y servicio al cliente por vía telefónica. Entre tus principales funciones se encuentran la resolución de consultas e inconvenientes, el seguimiento de solicitudes y la gestión de los requerimientos que los clientes necesiten, garantizando una atención cordial, eficiente y orientada a la satisfacción del cliente.

FUNCIONES

• Atender llamadas entrantes y salientes de clientes.

• Brindar información sobre productos, servicios, promociones y procesos de la empresa.

• Resolver consultas, quejas, reclamos e inconvenientes de los clientes.

• Dar seguimiento a solicitudes y casos hasta su resolución.

• Registrar información de las gestiones realizadas en el sistema.

• Escalar casos complejos a las áreas correspondientes cuando sea necesario.

• Mantener una atención cordial, profesional y orientada a la satisfacción del cliente.

• Cumplir con los indicadores de servicio establecidos por la empresa.

Requisitos

-Expereciencia en Servicio Al Cliente

-Genero: Indefinido

-Vivir en zonas aledañas a Boca del Monte

-Disponibilidad de laborar en turno rotativos.

Beneficios

-Beca con la Universidad Galileo del 80% con la carrera Administración de Empresas (totalmente virtual)

-Todas las prestaciones de Ley (IGSS, IRTRA, BONO 14 Y AGUINALDO)

-Clinica Medica

-Farmacia y Cafeteria Subsidiaria

-Parqueo totalmente gratuito (carro y moto)

-Areas recreativas

-Cooperativa de Ahorro con diferentes beneficios

-Oportunidad de crecimiento

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Golán's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Golán's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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