The posting
For our Client, an international company with a strong market presence, recognized for its high standards and modern approach to business services, we are looking for motivated and detail-oriented individual to join their team in Kraków. The company offers a dynamic work environment, real opportunities for growth, and a supportive, collaborative culture.
- very good command of English, Catalan and Spanish (minimum B2 level),
- strong interpersonal and communication skills,
- genuine enthusiasm for delivering exceptional customer experiences,
- open-minded attitude and motivation to grow within an international environment.
- supporting customers in planning and managing their travel-related arrangements,
- recommending tailored products, services and pricing options based on customer needs,
- assisting with booking processes, modifications, and post-purchase support,
- guiding users through the client’s online platform and self-service tools,
- handling customer feedback and inquiries via phone, email and digital channels from international markets.



