The posting
The Food & Beverage Coordinator provides administrative support to the Food & Beverage leadership team and contributes to the smooth operation and efficient management of multiple outlets. RESPONSIBILITIES
Respond to all guest reviews and comments posted on online platforms such as TripAdvisor, OpenTable, Facebook, and others; Respond to all inquiries received through the "info@" email accounts of each outlet; Create and update menus using iMenuPro; Prepare weekly Revinate reports for the three outlets; Update and maintain sales tracking reports for each outlet; Draft communications for Food & Beverage employees and ensure bulletin boards and communication channels remain up to date; Respond to inquiries regarding group reservations and manage the booking process for these events; Perform any other duties required to support the managers of the three outlets and the Director of Food & Beverage.
QUALIFICATIONS
1 to 2 years of experience in a similar role; Training in restaurant or hospitality management is considered an asset; Strong customer service orientation; Meticulous attention to detail and commitment to quality work; Self-motivated with a strong sense of initiative; Availability to work daytime shifts and weekends; Good knowledge of Microsoft Office Suite applications; Excellent communication skills in both French and English, spoken and written.



