Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 34 hours ago

Guest Service Representative - Metcalfe Hotel

graycorp59 open roles

Where
Metcalfe Hotel, 123 Metcalfe Street, Ottawa, Ontario, Canada
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGuest Service Representative - Metcalfe Hotelgraycorp · Metcalfe Hotel, 123 Metcalfe Street, Ottawa, Ontario, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on graycorp's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 34 hours ago

The posting

  The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era.   Reporting to the Front Desk Manager, the Guest Service Representative ensures a warm check-in/check-out process and manages reservations, payments, and guest requests. Key duties include personalizing guest experiences, promoting hotel facilities, handling cash, and maintaining accurate records. You’ll also assist with bookings, monitor room inventory, and collaborate with all hotel departments while adhering to health and safety standards.   RESPONSIBILITIES

Welcome, check-in/out room reservations, respond to internal and external requests, and settle accounts while providing warm and authentic service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay Assist with booking individual reservations Respond to emails and other various administrative tasks Maintain accurate records of daily transactions Handle guest requests effectively and promptly Cash handling, which includes balancing a float Promote a professional and positive team environment Monitor rooms' inventory to assist in maximizing rooms' revenue and availability Maintain an excellent working rapport with all departments in the hotel and act as a liaison on behalf of our guest To be Health & Safety conscious and actively involved in maintaining a safe work environment Perform any other tasks which are assigned by management

  QUALIFICATIONS

Computer literacy is a must with Opera/Opera Cloud experience an asset A guest focused personality is crucial Must be available to work a variety of shifts, including mornings, evenings, and/or weekends Maintain a professional appearance and demeanor Ability to work in a team environment and act as a leader when management is unavailable Strong communication and interpersonal skills required Ability to work under pressure, multi-task, and possess strong time management skills Post-secondary education in Hotel Management/Hospitality or equivalent experience is a strong asset Excellent oral and written skills in French and English (a third language is an asset)

 

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against graycorp's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on graycorp's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    graycorp's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.