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Open nowPosted 13 days ago

IT Manager am Standort Berlin (m/w/d)

Greenberg Traurig, LLP253 open roles

Where
Berlin
Work mode
Hybrid
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Your applicationOpen nowIT Manager am Standort Berlin (m/w/d)Greenberg Traurig, LLP · Berlin

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Greenberg Traurig, LLP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Greenberg Traurig, LLP postings stay open a median of 48 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 13 days ago

Greenberg Traurig, LLP median: 48 days open

The posting

IT Manager am Standort Berlin (w/m/d)

Ihre Aufgaben

  • Verantwortung für First-Level-Support in der Windows-Umgebung, insbesondere für Microsoft 365-Produkte, Konferenztechnik und mobile Endgeräte
  • Steuerung, Erfassung und Nachverfolgung von Support-Anfragen und Systemfehlern über unser Ticketsystem sowie Eskalation an internationale Support-Teams (2nd- und 3rd-Level-Support) inklusive Follow-up und Kommunikation mit Anwendern und Anwenderinnen
  • Verantwortung für Benutzer-, Berechtigungs-, Software-, Mobile-Device- und IT-Asset-Management
  • Beschaffung von Hardware und Peripheriegeräten für die deutschen Standorte
  • Fachliche Führung und Weiterentwicklung unserer IT-Teams in den deutschen Standorten
  • Schnittstelle zu unseren internationalen IT-Teams in Europa und den USA
  • Lokale Umsetzung globaler IT-Initiativen, Prozessen, Standards und Systemen
  • Enge Zusammenarbeit mit unseren Operations- und HR-Teams

Ihr Profil

  • Abgeschlossene IT-Ausbildung, Studium der Informatik/Wirtschaftsinformatik oder vergleichbare Qualifikation
  • Mehrjährige Erfahrung in einer IT-Generalisten, -Support oder IT-Management-Funktion
  • Fundierte Kenntnisse in Windows- und Microsoft-Umgebungen sowie Erfahrungen mit VPN- und Dokumentenmangementsystemen
  • Ausgeprägte Fähigkeiten in der Problemanalyse von Desktop-Hardware und -Software sowie von iOS- und mobilen Endgeräten
  • Grundkenntnisse in Netzwerktechnik, Verkabelung und zugehörigem Troubleshooting sowie Erfahrungen mit Ticket-Tracking-Systemen, idealerweise Ivanti
  • Ausgeprägte Dienstleistungsorientierung und Fähigkeit zum Ad-hoc-Management
  • Sorgfältige und strukturierte Arbeitsweise, hohe Detailgenauigkeit, Kommunikations- und Multitasking-Fähigkeit in einem dynamischen, teamorientierten Umfeld
  • Teamorientierte Persönlichkeit mit Führungserfahrung
  • Erfahrung in der Zusammenarbeit mit internationalen Teams, idealerweise in einer Professional Services Firm
  • Hervorragende Deutsch- und Englischkenntnisse (mindestens C2 bzw. C1) in Wort und Schrift

Wir bieten

  • Eine abwechslungsreiche Tätigkeit in einer internationalen Kanzlei mit herzlicher Teamkultur und wertschätzendem Miteinander
  • Modern ausgestattete Büroräume in zentraler Lage
  • Regelmäßige Team-Events wie Sommerfest, After-Work-Runden und eine unvergessliche Weihnachtsfeier
  • 30 Urlaubstage pro Jahr auf Grundlage einer Fünftagewoche
  • Attraktive Zusatzleistungen, z. B. Deutschlandticket und vermögenswirksame Leistungen
  • Vielfältige Sport- und Gesundheitsangebote, z. B. Yoga-Kurse, Mitgliedschaft im „Urban Sports Club“
  • Möglichkeit zum mobilen Arbeiten (1 Tag pro Woche)
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