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Open nowPosted 7 hours ago

Assistente de Cobrança

GRUPO FUTURO

Where
Porto Alegre, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen nowAssistente de CobrançaGRUPO FUTURO · Porto Alegre, Rio Grande do Sul, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on GRUPO FUTURO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 7 hours ago

The posting

Missão do Cargo: Recuperar créditos em atraso de clientes pessoa física, atuando em contatos e negociações de pagamento para a regularização das dívidas, contribuindo para a redução da inadimplência e a preservação do relacionamento com os clientes, sempre dentro das políticas internas e da legislação aplicável.

Responsabilidades e atribuições Principais Responsabilidades:Realizar contatos ativos de cobrança com clientes pessoa física, pelos canais autorizados, para a recuperação de créditos em atraso.Negociar condições de pagamento, descontos e parcelamentos, conforme as alçadas estabelecidas, para formalizar acordos de regularização.Emitir e encaminhar boletos, segundas vias e confirmações de acordos através dos sistemas corporativos.Acompanhar os acordos formalizados e renegociar os casos de descumprimento visando a recuperação dos valores.Registrar contatos, negociações e acordos nos sistemas, além de atualizar dados cadastrais para garantir a rastreabilidade das tratativas.Conduzir a cobrança em conformidade com as normas de proteção ao consumidor e sigilo (LGPD), assegurando que o débito seja tratado apenas com o titular e sem constrangimentos.Identificar e encaminhar à liderança situações de contestação, suspeita de fraude, óbito, superendividamento e propostas fora das alçadas.

Requisitos e qualificaçõesRequisitos Obrigatórios:FormaçãoEnsino médio completo.

Requisitos DesejáveisEnsino superior em andamento em Administração, Gestão Financeira, Ciências Contábeis ou áreas correlatas, além de cursos de negociação.Experiência com cobrança de produtos de crédito (cartões, empréstimos e consignado) ou de carteiras bancárias e financeiras.Conhecimento em ferramentas de discagem automática e Excel em nível básico.Conhecimento em produtos de crédito, matemática financeira aplicada à negociação e noções sobre superendividamento.

Informações adicionaisBenefícios:🍽️ Vale Alimentação e Vale Refeição flexíveis pelo iFood Benefícios;🛒 Cesta Auxílio;🏥 Plano de Saúde – Unimed;🦷 Plano Odontológico – Qualimais Uniodonto;🏖️ Day Off de aniversário;🎁 Presente de aniversário creditado no cartão iFood Benefícios;🧸 Auxílio-Creche;🏋️‍♂️ Wellhub – convênio com academias;🏆 Participação de Lucros e Resultados

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  1. A CV for this posting

    Written against GRUPO FUTURO's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on GRUPO FUTURO's form

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  4. Every reply, sorted

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  5. Reply with AI

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