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Open nowPosted 9 hours ago

ANALISTA DE CUSTOMER SERVICE

Gupy (Portal de Vagas)80,213 open roles

Where
Curitiba, Paraná, Brazil
Work mode
On site
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Your applicationOpen nowANALISTA DE CUSTOMER SERVICEGupy (Portal de Vagas) · Curitiba, Paraná, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Gupy (Portal de Vagas) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 9 hours ago

Gupy (Portal de Vagas) median: 3 days open

The posting

Buscamos um(a) profissional para atuar na área de Customer Service, sendo responsável pelo atendimento e acompanhamento da operação junto aos distribuidores, garantindo agilidade, organização e qualidade no processamento dos pedidos e nas demandas comerciais e logísticas.

Responsabilidades e atribuições Realizar o processamento e acompanhamento de pedidos (ordens) dos distribuidores, monitorando seus respectivos status;Acompanhar pagamentos, pedidos e pendências junto aos distribuidores;Monitorar o processo de envio e logística, garantindo o acompanhamento das entregas;Realizar atividades relacionadas a notas de crédito e aplicação de descontos;Manter contato direto com distribuidores, prestando suporte e acompanhando suas solicitações;Atuar na resolução de demandas e intercorrências, garantindo uma experiência positiva aos clientes;Realizar interface com áreas internas para garantir o fluxo adequado dos pedidos e atendimentos.

Requisitos e qualificações Experiência em Customer Service, atendimento a clientes, suporte comercial ou áreas relacionadas;Espanhol fluente/nativo;Desejável inglês;Desejável conhecimento em SAP;Organização, atenção aos detalhes e boa comunicação;Perfil analítico e capacidade de acompanhamento de demandas e prazos.Informações adicionaisPlano de Saúde 100% custeado pela empresa;Plano Odontológico;Programa de Participação nos Resultados (PPR);Refeitório na Fábrica;Vale-Transporte ou Vale Combustível;Vale Alimentação;Auxílio Home Office (1x na semana);Previdência Privada;Cartão Farmácia;Auxílio Creche;Kit Baby Neoortho (benefício para novos pais e mães);Convênios com Instituições de Ensino;Programa de Bolsas de Estudos;Espaço de lazer NEOArena;Celebração de Datas Comemorativas;Day Off no Aniversário;Vale-Presente de Aniversário;Campanha Anual de Vacinação contra a Gripe;Seguro de Vida;Wellhub (Gympass);Programa de Cargos e Remuneração.

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