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Gigi's Gourmet Server

gurneysmontauk24 open roles

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Montauk, NY
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Your applicationOpen nowGigi's Gourmet Servergurneysmontauk · Montauk, NY
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This job: first seen 12 hours ago

The posting

Job Title: Gigi’s Gourmet Server

Department: Food & Beverage

Reports To: Restaurant General Manager, Restaurant Manager

Status: Full-time, Hourly

Pay: $17 per hour plus tips

Location: Gurney’s Resorts & Seawater Spa, Montauk, NY

About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. GiGi’s is a refined coastal dining experience set within Gurney’s, offering seasonal, ingredient-driven cuisine with panoramic ocean views. Rooted in a modern, farm-to-table philosophy, GiGi’s blends elevated culinary technique with warm, intuitive hospitality. Our service style is polished yet approachable, delivering memorable, luxury dining experiences that reflect the sophistication of a world-class oceanside destination.

Job Summary: The Gourmet Server at GiGi’s is responsible for delivering an exceptional, detail-driven dining experience. This role requires a deep knowledge of the menu, wine, and service standards, combined with the ability to anticipate guest needs and execute flawless service in a high-volume, upscale environment. The ideal candidate embodies professionalism, confidence, and genuine hospitality, serving as a key ambassador of the GiGi’s experience.

Key Responsibilities

Guest Experience & Service Excellence

  • Provide warm, polished, and attentive service from greeting through departure
  • Anticipate guest needs and personalize the dining experience
  • Maintain a strong presence on the floor while managing multiple tables seamlessly
  • Handle guest feedback with professionalism and resolve concerns promptly

Menu & Product Knowledge

  • Demonstrate expert knowledge of food, wine, and cocktail offerings
  • Confidently describe dishes, ingredients, and preparation techniques
  • Guide guests through menu selections and provide thoughtful recommendations
  • Execute strategic upselling to enhance the guest experience

Service Execution

  • Follow refined service standards including proper pacing, coursing, and table maintenance
  • Ensure accuracy of all orders entered into Simphony POS
  • Coordinate with kitchen and bar teams to ensure timely and accurate delivery
  • Maintain impeccable table presentation and attention to detail

Team Collaboration

  • Work closely with support staff, runners, and bartenders to ensure seamless service
  • Contribute to a positive, professional team environment
  • Assist in maintaining overall dining room standards and cleanliness

Qualifications

  • Previous experience in upscale or fine dining preferred
  • Strong knowledge of food, wine, and service etiquette
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced, high-volume environment
  • Flexible schedule, including weekends and holidays

Preferred Attributes

  • Passion for hospitality and guest engagement
  • Strong attention to detail and presentation
  • Composed, confident, and solution-oriented under pressure
  • Natural ability to connect with guests in a genuine, refined manner

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Must be able to lift, push, or carry up to 40 lbs.
  • Frequent bending, stooping, and reaching.
  • Comfortable working in a high-energy, loud, and fast-paced environment.

Pay Range and Compensation Package:

  • $17 per hour plus tips
  • Paid time off
  • Employee discounts on accommodations, dining, and spa services.
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